Walk-in:12-Aug-25,Patient Experience

2 days ago

Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 5,00,000 - ₹ 10,00,000 per year

We are arranging a Mega Walkin Drive for Patient Experience Executive -TPA (On Roll) at below address and time

Address:

Sir H N Reliance Foundation Hospital, Gate 7

Prarthana Samaj, Raja Ram Mohan Roy Rd, Girgaon, Mumbai, Maharashtra 400004

Date: 12-Aug-2025

Time: 3 PM

Qualification: Any Graduate

Job Description:

A.    Service Excellence Patients & Families

Execute the Patient Experience Service Delivery Model consistently across assigned areas to ensure high standards of service.

Manage scheduling, rescheduling, and cancellation of appointments and admissions with timely and proactive communication via SMS, email, or calls.

Ensure compliance with Turnaround Times (TATs) for patient registration, billing, insurance processing, and query resolution.

Provide counselling and navigation support to patients and families throughout their visit or stay.

Handle patient queries and grievances with promptness, empathy, and accuracy.

B.     Operational Responsibilities

Facilitate patient registration and check-in at OPD, IPD, EHC, Diagnostics, and Lobby service points.

Assist in smooth IPD admissions and discharges, coordinating with nursing, clinical, billing, and housekeeping teams.

Manage TPA/insurance coordination, including collection and verification of documents, pre-authorizations, approvals, and liaising with internal billing teams.

Coordinate with consultants and clinical departments to ensure timely service delivery and minimal patient wait times.

Generate and verify bills, process referrals, and ensure accuracy in financial transactions.

Review prescriptions or referred services, scan and upload them into the hospital system (e.g., SAP).

Ensure timely dispatch of reports, keeping the patient informed in line with established timelines.

Confirm appointments and follow-ups through appropriate communication channels.

Uphold patient rights, dignity, confidentiality, and ensure data privacy at all times.

Maintain clear and respectful communication across departments for seamless service delivery.

Submit detailed handover/shift reports for service continuity.

Ensure correct signage and consultant nameplates are displayed at relevant chambers.

Undertake additional responsibilities as assigned by the Head of Department

Documents to Carry:

Updated Resume

Current Appointment Letter / Increment Letter

Last 3 month Salary Slip

Last 2 organisation experience letter

Educational Qualification

Please contact Rohini at , email:

Warm Regards

HR Team

Reliance Foundation Hospital

  • Walk-in:12-Aug-25,Patient Relationship Executive

    2 days ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job DescriptionWe are arranging a Mega Walkin Drive for Patient Relationship Executive (On Roll) at below address and timeAddress:Sir H N Reliance Foundation Hospital, Gate 7Prarthana Samaj, Raja Ram Mohan Roy Rd, Girgaon, Mumbai, Maharashtra 400004Date: 12-Aug-2025Time: 3 PMQualification: Any GraduateQualifications and SkillsMinimum of 1 to 3 years of...

  • Walk-in:13-Aug-25,Patient Experience Executive

    2 days ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job DescriptionWe are arranging a Mega Walkin Drive for Patient Experience Executive (On Roll) at below address and timeAddress:Sir H N Reliance Foundation Hospital, Gate 7Prarthana Samaj, Raja Ram Mohan Roy Rd, Girgaon, Mumbai, Maharashtra 400004Date: 13-Aug-2025Time: 3 PMQualification: Any GraduateJob Description:A.    Service Excellence Patients &...

  • Walkin-12-Aug-25- EXECUTIVE TPA

    3 days ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    We are arranging a Mega Walkin Drive for TPA Executive (On Roll) at below address and timeAddress:Sir H N Reliance Foundation Hospital, Gate 7 Prarthana Samaj, Raja Ram Mohan Roy Rd, Girgaon, Mumbai, Maharashtra 400004Date: 12-Aug-2025Time: 3 PMQualification: Any GraduateCompany OverviewSir H. N. Reliance Foundation Hospital & Research Centre is a leading...

  • Walk-in: 18th Aug 25, Butler

    2 days ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Walkin Drive details:Sir H N Reliance Foundation Hospital, Gate 7 Prarthana Samaj, Raja Ram Mohan Roy Rd, Girgaon, Mumbai, Maharashtra 400004Date: 18th August 2025Time: 3 PM onwards Please carry a copy of your resume along with last 3 pay slips, last 2 experience letters and education certificates for the interview. Please contact Rohini at , email: Key...

  • Walk-in 10 Sep: Patient Experience

    2 days ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Walk-In Interview: 10th Sep 2025 Patient Experience Executive Home CareAirline crew and ground airline staff are welcome to applyJoin the Hospital @Home Team | Reliance Foundation Hospital | Full-Time Opportunity Walk-InCompany OverviewSir H.N. Reliance Foundation Hospital & Research Centre is a premier 345-bed multi-speciality tertiary care hospital in...

  • Walk-in 8 Sep: Patient Experience

    3 days ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title: Patient Experience Executive (Candidates from Airline, Hotel industry sector will be considered and preferred) Function: Patient Services Reporting To: Patient Experience Duty Manager / Patient Experience SupervisorOrganization & Location: Sir H. N Reliance Foundation Hospital, Charni Road, MumbaiWalk-in Details: Address: Sir H N Reliance...

  • Walk-in: 30th Aug 25, Butler/F&B

    2 days ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Walkin Drive details:Sir H N Reliance Foundation Hospital, Gate 7Prarthana Samaj, Raja Ram Mohan Roy Rd, Girgaon, Mumbai, Maharashtra 400004Date: 30th August 2025Time: 3 PM onwardsPlease carry a copy of your resume along with last 3 pay slips, last 2 experience letters and education certificates for the interview. Please contact Diya at , email: Preference:...

  • Walk in

    2 days ago

    Mumbai, Maharashtra, India Jankee Vallabh Services Full time ₹ 25,000 per year

    About the job Walk in -Hiring Freshers - Ground Staff| Mumbai | Upto 25K | Meals Walk in Interviews for Ground Staff/ Customer Service Associate for Leading Airlines ( Male and female) Age Between 18-25 Years only Position : Ground Staff Required Experience, Skills, and Qualifications:- Minimum 10 2 or a Graduate Good Communication skills Age...

  • Walk-In Interview- 12-Sep-25

    2 days ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Walk-In Interview | Fire & Safety OfficerSir H. N. Reliance Foundation Hospital & Research Centre MumbaiFull-Time Opportunity | Experience: 210 Years | Rotational Shifts | Reliance Foundation Hospital | Full-Time Opportunity Walk-In Company Sir H.N. Reliance Foundation Hospital & Research Centre is a premier 345-bed multi-specialty tertiary care hospital...

  • Patient Experience

    2 days ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Company OverviewSir H.N. Reliance Foundation Hospital & Research Centre is a premier multi-specialty tertiary care institution located in Mumbai. With 345 beds, the hospital is renowned for its advanced care in cardiac sciences, gastroenterology, oncology, and more. Recognized for its state-of-the-art technology and infrastructure, the hospital upholds a...