Customer Support Engineer
2 weeks ago
Job Description
Job Title
: Engineer
Department : Customer Support
Location : Baroda
No. of Position : 3
Reports To : Manager
Job Summary:
This is a full-time on-site role for a Field Services Engineer. The Field Services Engineer
will be responsible for day-to-day tasks such as troubleshooting, technical support,
preventive maintenance, and customer service. They will provide support and services
to HI-FAB's customers in the processing industry.
Key Responsibilities:
Experience in Field Service, Technical Support, and Troubleshooting
Strong Customer Service skills
Good communication and interpersonal skills
Ability to work independently and prioritise tasks
Knowledge of mechanical seals, agitator seals, engineered sealing systems, or relevant
field like pumps & Compressor is preferred
Diploma or Bachelor's degree in Mechanical Engineering or related eld is preferred
Willingness to travel for service assignments is needed
Qualifications Requirements:
Diploma or BE/ B Tech in Mechanical Engineering.
Excellent communication skills
Good planning and time management skills
Proficiency in ERP software's like SAP
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