Customer Support Executive

9 hours ago

Vadodara, Gujarat, India TalentBridge Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Rotational Shift (Monthly Basis)

As a Customer Service/Call Center Representative, your primary focus is on handling inbound phone calls from consumers who are eligible for our client's products and services, as well as phone calls from our client's program administrators. You will provide web support for online users and will also be responsible for Tier 1 customer service support for breach members.

With us, your work will help deliver clarity to our clients' most complex governance, risk, and transparency challenges.

CORE RESPONSIBILITIES AND ESSENTIAL DUTIES:
include the following. Other duties may be assigned.

  • Answer inbound phone calls and emails in a contact center environment.
  • Provide excellent customer service support.
  • Provide accurate information regarding products, services, and product delivery systems.
  • Be professional and courteous with callers at all times.
  • Maintain confidential information in accordance with company procedures and standards.
  • Possess the ability to quickly respond to client and consumer issues and complete a high volume of tasks and assignments.
  • Work well within a team environment and independently
  • Must study for and pass the Fair Credit Reporting Act (FCRA) certification exam. Study time, costs for exam and materials will be provided.
  • Other administrative work as needed.
  • Perform all duties in accordance with company procedures and standards.

REQUIRED QUALIFICATIONS/SKILL SET:

  • Must be flexible, enthusiastic and possess good interpersonal skills.
  • Must be proficient in MS office products, i.e. Word, Excel, PowerPoint.
  • Excellent interpersonal and communication skills (listening, verbal, written)
  • May be asked to be available for on-call after hours phone support as needed by the business.
  • Sitting for long periods of time in close proximity to a computer screen is required.
  • Excellent written and verbal communication skills that help represent diverse communities
  • Experience working with diverse teams

Benefits:


• Transportation allowance


• Canteen Subsidy


• Night Shift allowance as per process


• Schedule Attendance Bonus


• Health Insurance


• Incentive components campaign-wise


• Work Life Balance Initiatives


• Rewards & Recognition


• Internal movement through IJP

  • Customer Support Executive

    2 days ago

    Vadodara, Gujarat, India AMATEC Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Job Title: Customer Support ExecutiveLocation: Alkapuri, VadodaraWorking Hours: 10:00 AM to 7:00 PMSalary: ₹12,000 – ₹15,000 per monthJob Description: We are looking for a polite, patient, and customer-focused Customer Support Executive to join our team in Vadodara. The ideal candidate should have excellent communication skills and a genuine desire to...

  • customer support executive

    2 days ago

    Vadodara, Gujarat, India Visko Real Estate Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Join India's leading customer experience & telesales solutions providerPosition 1: Customer Service ExecutiveEligibility Criteria:Age: 18 – 35 yearsEducation: Minimum 12th Pass / Diploma OR 10th + 2 years ITISkills:Basic computer knowledge and ability to navigate systemsTyping speed: 20 WPM with 80% accuracyGood communication and problem-solving skillsKey...

  • Customer Support Executive

    2 weeks ago

    Vadodara, Gujarat, India Sai Placement Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Proficient in Customer Service / Sales Support,Strong Customer Service and Communication skills,Experience in handling Sales tasks and duties. Required Candidate profileSAP Knowledge will be added advantage,Ability to work collaboratively with cross-functional teams.

  • Customer Support Executive

    2 weeks ago

    Vadodara, Gujarat, India Goodcare It Management Services Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Role & responsibilitiesProlific verbal & written communication skills to support customers with ease.Efficiency to offer relevant and satisfactory solutions to customers.Efficiently taking note of queries and requests.Maintenance of logs for customer interactions, transactions, and comments.Suggest effective and prompt solutions.Protecting brand image and...

  • Customer Support Executive

    6 days ago

    Vadodara, Gujarat, India Cyber Hospitality Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job description:Experience: 1 – 1.5 Years (Voice Process)Languages: Hindi & Gujarati (Compulsory)Job Role:Handle inbound/outbound customer calls.Resolve queries & provide product/service information.Maintain customer records & ensure satisfaction.Requirements:1–1.5 years of customer support/call center experience.Excellent communication in  Hindi &...

  • Customer Service Representative

    7 days ago

    Vadodara, Gujarat, India CDT Software Support Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job description:Job Type: Full-timeLocation:VadodaraShift: 5:30 PM 1:30 AMAbout Us:CDT Software and Support provides business solutions including wholesale support, marketing, CCTV systems, and software services.Job Role:We are hiring a Sales Representative to take orders on behalf of wholesale clients. This role involves calling customers, confirming their...

  • Customer Support Executive

    15 hours ago

    Vadodara, Gujarat, India VeravalOnline Pvt. Full time ₹ 88,000 - ₹ 4,00,000 per year

    Answer phone calls in a more professional and technical manner.Communication skill required.knowledge of Graphic Designing , PHP , Word Press , Mail integration.Managing a team of representatives offering customer support.Ability to work methodically and meet deadlines.Job Types: Full-time, PermanentPay: ₹12, ₹22,712.05 per monthBenefits:Internet...

  • Customer Support Executive

    6 days ago

    Vadodara, Gujarat, India manyfits Full time ₹ 2,16,000 per year

    HIRING FOR MNCPosition: Customer Support Executive (Voice/Blended)Location: VadodaraQualification: UG / Graduate / Post GraduateSalary: ₹2.00 – ₹2.20 LPA + Performance AllowanceWorking Details:Working Days: 6 days a week (1 rotational off)Boys: Day, Night & Evening (Any 9-hour shift)Girls: Day rotational shifts (Any 9-hour shift)Requirements:Immediate...

  • Customer Support Executive

    1 week ago

    Vadodara, Gujarat, India TalentBridge Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    What You Will Be Doing:• As a Client Support Associate, you will need to be a great listener as you work totroubleshoot and understand issues. You will work to resolve issues upon initialcontact (i.e., "first call resolution"), and prevent future issues whenever possible byeducating our Clients and reviewing their accounts. You will oversee all problems...

  • Technical Support Specialist

    2 weeks ago

    Vadodara, Gujarat, India CDT Software and Support Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description – Technical Support (ERP & Database)Position OverviewWe are looking for a motivated and skilledTechnical Support Specialistto join our team. This role involves providing timely ERP support to retailers, resolving technical issues, and ensuring smooth operations. The ideal candidate should have a strong understanding of databases (MSSQL),...