Salesforce Administrator

2 weeks ago

Hyderabad, Telangana, India Digile Technologies Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Shift-Rotational Shift

Handle user management creation, deactivation, role assignment, and permission management.


• Troubleshoot and resolve issues related to standard and custom objects, workflows, validation rules, reports, and dashboards.


• Respond to tickets, incidents, and service requests within agreed SLAs.


• Perform data management activities data import/export, deduplication, mass updates using tools like Data Loader.


• Monitor integrations with other applications and coordinate with technical teams in case of failures.


• Assist with configuration changes (page layouts, profiles, flows, process builder, approval processes, etc.).


• Collaborate with Salesforce developers, admins, and business stakeholders to escalate and resolve complex issues.


• Generate reports and dashboards for business stakeholders as per requirements.


• Stay updated on Salesforce releases and provide recommendations for leveraging new features.


• Maintain documentation for support processes, configurations, and knowledge base articles

Develop and customize Salesforce applications using Apex, LWC, Visualforce, and SOQL.

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