Salesforce Administrator

8 hours ago

Hyderabad, Telangana, India PureSearch Full time ₹ 6,00,000 - ₹ 18,00,000 per year

About the company:

The organization is a mission-driven technology company focused on creating safer communities through innovative school bus safety solutions. By leveraging AI-powered cameras and cloud-connected systems, it helps school districts monitor and enforce traffic laws around school buses, protecting students as they travel to and from school. The company partners closely with local governments, law enforcement, and transportation agencies to deliver end-to-end programs that include installation, monitoring, violation processing, and public education — all at no cost to taxpayers.

About the role:

The Salesforce Embedded Admin – Service Cloud Specialist will serve as the power user and day-to-day administrator focused on Service Cloud and Service Cloud Voice. This role ensures Client's front-line operations teams have the tools they need to serve citizens, partners, and internal stakeholders effectively. The Embedded Admin will also support other Salesforce modules (Field Service Lightning, Revenue Cloud, CRM) as needs evolve.

Responsibilities

Administration & Support

· Configure and maintain Service Cloud and Service Cloud Voice, including case routing, knowledge management, and omnichannel.

· Manage user setup, profiles, permissions, roles, and data hygiene.

· Troubleshoot and resolve daily issues raised by end users.

· Manage data mass loads and corrections to data entry issues within Salesforce.

Optimization & Adoption

· Partner with business owners (CSM, GovOps, Contact Center) to improve workflows and ensure adoption.

· Support the creation of role-based dashboards and reports.

· Assist with intake of requests and execute small-to-medium changes.

· Support the creation of fields and data objects to support Salesforce adoption.

Cross-Module Support

· Provide admin-level support for Field Service Lightning, Revenue Cloud, and CRM as needed.

· Collaborate with the Senior Developer to scope and test enhancements.

Qualifications

· 3–5+ years of Salesforce administration experience.

· Deep knowledge of Service Cloud and Service Cloud Voice; additional experience in FSL, Revenue Cloud, CRM preferred.

· Salesforce Administrator certification required; Service Cloud Consultant preferred.

· Familiarity with Youreka preferred for Field Service form management

· Strong collaboration and problem-solving skills.

· Ability to work across time zones and support global teams.

Job Types: Full-time, Permanent

Experience:

  • Salesforce Admin: 3 years (Preferred)
  • Service Cloud : 3 years (Preferred)
  • FSL, CRM, Revenue Cloud: 3 years (Preferred)

Work Location: In person

Speak with the employer

  • Salesforce Administrator

    11 hours ago

    Hyderabad, Telangana, India Celigo Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position:Full-timeLocation -Hyderabad, India.Working Hours -The role requires a working schedule that overlaps significantly with Pacific Time (at least 5–6 hours daily). Typical working hours are expected to be between 5:30 PM IST and 1:30 AM IST, with some flexibility based on project needsWho are we?At Celigo, we are pioneering the future of application...

  • Developer - Return to Work Program

    9 hours ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySoftware EngineeringJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't...

  • Analyst, Business Process

    13 hours ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryFinanceJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword...

  • Analyst, Business Process

    11 hours ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryFinanceJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword...

  • Software Engineering SMTS

    6 days ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySoftware EngineeringJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't...

  • Senior Success Guide

    2 weeks ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Associate Renewals Manager

    2 weeks ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Senior/Staff Technical Writer

    4 days ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryEnterprise Technology & InfrastructureJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust....

  • Senior Success Guide

    2 weeks ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Salesforce Administrator

    2 weeks ago

    Hyderabad, Telangana, India Digile Technologies Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Shift-Rotational ShiftHandle user management creation, deactivation, role assignment, and permission management.• Troubleshoot and resolve issues related to standard and custom objects, workflows, validation rules, reports, and dashboards.• Respond to tickets, incidents, and service requests within agreed SLAs.• Perform data management activities data...