Store Executive

1 day ago

Surat, Gujarat, India MINDTEL GLOBAL Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Position Title: Retail Store Executive (D2C Brand)

Industry: Consumer Goods — Direct-to-Consumer (D2C) Retail & Omnichannel Sales. Location: India. Workplace: On-site.

We are hiring a hands-on retail professional to represent a fast-growing D2C brand at an on-site store location. This role focuses on delivering exceptional in-store customer experiences, driving sales, and ensuring efficient store operations in a high-velocity retail environment.

Role & Responsibilities

  • Deliver outstanding customer experiences: greet customers, understand needs, drive product discovery, and close sales to meet daily store KPIs.
  • Operate and reconcile POS transactions, manage cash drawer, and ensure accurate end-of-day settlements.
  • Maintain stock accuracy: receive deliveries, perform inventory counts, update IMS, and execute regular stock reconciliation.
  • Implement visual merchandising and planogram standards to maximize conversion and in-store product visibility.
  • Process omnichannel orders (in-store pickups, returns, exchanges) and coordinate with e-commerce and fulfilment teams for smooth execution.
  • Monitor store housekeeping, loss-prevention protocols, and escalate incidents to store leadership promptly.

Skills & Qualifications
Must-Have

  • Proven retail or D2C store experience with direct customer-facing sales responsibility.
  • Proficiency operating POS systems and performing cash handling and reconciliation.
  • Experience with inventory management processes and stock audits.
  • Practical knowledge of visual merchandising and planogram execution.
  • Strong customer service orientation with ability to resolve issues and upsell appropriately.
  • Flexibility to work on-site across retail shift patterns including weekends and peak season.

Preferred

  • Familiarity with e-commerce/omnichannel order fulfilment workflows (click-and-collect, reverse logistics).
  • Experience using Shopify POS, Vend, or other retail management platforms.
  • Basic proficiency with retail analytics or Microsoft Excel for reporting.

Benefits & Culture Highlights

  • Structured on-the-job training and clear growth path into senior store roles or field leadership.
  • Performance-linked incentives and employee discounts on D2C product lines.
  • Dynamic, customer-first retail culture with emphasis on learning and hands-on ownership.

How to apply: Candidates available for on-site retail roles across India and comfortable with rotating shifts will be prioritized. This role is ideal for proactive retail professionals who thrive in high-energy D2C environments and want to grow into leadership roles.

Skills: visual merchandising,cash handling,customer relationship management,sales,d2c,customer,retail,store

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