German Language Expert- Customer Support

15 hours ago


Hyderabad, Telangana, India IntouchCX Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Role: German language Expert

Experience: Minimum 6 Months

Location: Hyderabad

Job Description:

We are looking for a German Language Expert with strong communication skills and a B2 level proficiency in German to join our customer support team immediately. The ideal candidate will have hands-on experience in customer service and the ability to handle client queries efficiently in German.

Key Responsibilities:

-Provide high-quality customer support in German through various channels (phone, email, chat).

-Address customer queries, complaints, and requests with professionalism and empathy.

-Maintain accurate records of customer interactions and transactions.

-Collaborate with internal teams to resolve customer issues promptly.

-Assist in improving customer experience by providing feedback and insights based on interactions.

-Ensure adherence to company policies and guidelines in all communications.

Requirements:

-Proficient in German at B2 level or above (spoken and written).

-Minimum 6 months of experience in customer support or a related role.

-Excellent communication and interpersonal skills.

-Ability to multitask and work efficiently in a fast-paced environment.

-Immediate availability to join.

-Basic computer skills and familiarity with customer support tools are preferred.

What We Offer:

-Competitive salary and benefits package.

-Friendly and supportive work environment.

-Opportunity to grow and develop language and customer service skills.

Apply now by sharing your resume to (OR) Share your resume to through Whatsapp.



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