Senior Travel Consultant Voice

6 days ago

Mumbai Metropolitan Region, India HireWave Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Sr. Ticketing Executive / Travel Consultant, you'll play a key role in managing travel bookings, ensuring compliance with airline policies, and providing high-quality customer support. The ideal candidate will have a strong command of GDS platforms and a proactive approach to resolving complex travel queries.

Key Responsibilities

  • Manage international and domestic ticketing through
    Sabre
    and
    Amadeus
    systems.
  • Handle ADM, exchanges, refunds, and reissuances accurately and efficiently.
  • Ensure all bookings comply with airline and company policies.
  • Provide prompt and professional customer service to clients and partners.
  • Coordinate with internal departments for smooth travel operations.
  • Monitor and maintain data accuracy in booking and reporting systems.
  • Support quality control checks and assist with audit-related requirements.

Required Skills & Qualifications

  • Minimum 1 year of experience in the travel or airline domain (corporate or agency).
  • Proficiency in Sabre & Amadeus GDS platforms (hands-on ticketing experience mandatory).
  • Excellent communication and interpersonal skills.
  • Strong attention to detail with the ability to multitask in a fast-paced environment.
  • Knowledge of ADM processes, reissues, and fare rules.
  • Comfortable with assessments: SHL (Svar & Writex) and GDS skill evaluation.

Why Join Us

  • Opportunity to work with global clients and travel partners.
  • Collaborative, supportive, and growth-focused work culture.
  • Training and upskilling opportunities in advanced GDS systems.
  • Competitive salary based on experience and expertise.

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