Customer Relationship Officer

2 days ago

Kalavasal Madurai Tamil Nadu, India Vetrivikas capital Full time ₹ 2,40,000 - ₹ 4,80,000 per year

We are Hiring Customer Relationship Officer

Department: Retail Lending

Reports to: Branch Manager

Location: Kalavasal & Alanganallur & Melur

Employment Type: Full-Time

Qualifications and Skills:Education:

  • Bachelor's degree in Business Administration, Finance, Economics, or a related field.
  • 2 wheeler Must
  • Gender: Male & Female

Experience:

  • 1–3 years of experience in microfinance, banking, or customer service (preferably in lending).
  • Experience with group lending methodologies and individual loan assessment is a plus.

Key Responsibilities:Client Acquisition & Relationship Management:

  • Identify and recruit potential clients for group and individual loan products.
  • Conduct group meetings and community mobilization to promote loan offerings.
  • Build long-term relationships with clients based on trust and excellent service.

Loan Processing & Assessment:

  • Collect, verify, and process loan applications ensuring accuracy and completeness.
  • Conduct field visits, household/business assessments, and due diligence.
  • Evaluate creditworthiness of applicants using company guidelines and risk assessment tools

Reporting & Compliance:

  • Maintain accurate client records and documentation in the loan management system.
  • Prepare regular reports on loan performance, client portfolio, and field activities.
  • Ensure adherence to internal policies, lending guidelines, and regulatory standards.

Based on your previous company to hike + Health insurance+ Monthly Food & Fuel Allowance +Incentives+ Promotions.

Any Clarification sent to your CV WhatsApp or reach us at

Job Type: Full-time

Pay: ₹10, ₹20,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Provident Fund

Work Location: In person

Speak with the employer

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