Area Head-Government Banking

3 days ago

Jaipur, Rajasthan, India Mintskill HR Solutions LLP Full time ₹ 15,00,000 - ₹ 20,00,000 per year
Job Purpose:
We are a leading financial institution in the Government Banking sector, committed to providing exceptional banking services to our esteemed clients. As an Area Head-Government Banking, you will play a crucial role in ensuring seamless customer onboarding, expanding the volume of trade, and maintaining strong relationships with clients.

Roles & Responsibilities:
  • Ensure seamless customer onboarding by providing bestinclass customer service and developing deep relationships to become the client's banking partner of choice.
  • Spearhead business generation within stringent regulations and the bank's risk appetite to expand the volume of trade in the Government Banking Group.
  • Collaborate with financial institutions to share revenue sources and realize synergies.
  • Understand client needs, business, and sector characteristics to structure solutions that achieve customer satisfaction while remaining aligned with the bank's policies.
  • Responsible for accurate and timely KYC, ensuring compliance and risk categorization.
  • Acquire highvalue, highticket size accounts after conducting due diligence.
  • Ideate to create diversified revenue sources for the Government Banking Group and facilitate campaigns to increase customer penetration and acquire highquality clients.
  • Monitor financial reports of clients to identify early warning signs and flag potential pitfalls to prevent losses to the bank.
  • Monitor portfolio and flag early warning signals while maintaining constant communication with clients.
  • Perform credit analysis as mandated by RBI.
  • Gather and leverage market intelligence to incorporate best practices.
  • Develop and maintain constructive relationships with key internal and external stakeholders to help achieve business critical goals.

Secondary Responsibilities:
  • Collaborate with internal stakeholders (Branch Banking, Treasury, Risk, Compliance, Legal) to achieve desired business objectives while ensuring maximum efficiency in internal processes.
  • Create and deploy strong mechanisms to constantly measure and monitor customer satisfaction, envision changes to existing processes, and improve specifications and performance.
  • Ensure high-quality customer service and review customer complaints to maintain customer satisfaction and increase the treasury business.

Managerial and Leadership Responsibilities:
  • Champion bank customer-first culture by driving the team to uphold high-degree servicing norms and ensure absolute customer delight.
  • Attract and retain best-in-class talent for key roles in their reporting structure.
  • Monitor key parameters on employee productivity, hiring quality, and attrition rates and make necessary improvements.

Requirements years of relevant experience.

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