Program Manager

Fynd is India's largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.

What will you do at Fynd?

• Gather requirements from diverse teams and stakeholders
• Work with Product managers to turn them into business requirement documents
• Manage website development projects completely with engineers and products managers
• Ability to breakdown business problems into technical problem statements
• Ensure projects are delivered on time and on budget
• Post project delivery, manage the website along with business stakeholders
• Be responsible for the revenue growth of the websites under management
• Support brands through their issues and ensure relevant teams provide timely resolution
• Be a platform expert to leverage all available products to ensure brand sucess

Who are we looking for?

• You, if you can walk the talk and convince others to walk with you
• Someone who can distinguish between the important and the urgent, and make sure both are addressed
• Juggling time, resources, and priorities feels as natural as data charts and spreadsheets
• Someone who listens to everybody, distils information and makes stuff happen

Some Specific Requirements

• Basic Knowledge of Technology, API Integrations, Micro-services Architecture
• Strong communication skills
• Proficiency in data visualisation tools (e.g., Tableau, Power BI, Google Data Studio) to create reports and dashboards
• A commitment to staying current with evolving data technologies and industry trends.
• Ability to explain technical concepts/flows to a non-technical audience
• Clear written communication skills. You must be able to clearly articulate flows for engineers and SDETs to understand deeply.
• Build strong relationships and collaborate with a diverse team containing engineering, product and business stakeholders
• Good Knowledge of marketing automation tools
• Good Knowledge of performance marketing and advertising platform (Google Merchant Centre, Google Analytics, Facebook Business Managers)

Effective Delegation

• Must know how to build ownership and execution within the team without micro-managing
• Basic of with data platform technologies, including database management systems (e.g., MySQL, PostgreSQL, or MongoDB).
• Strong Attention to Detail
• Growth Mindset to learn skills while performing the role
• 3+ years of experience as a Business Analyst/Project Manager role
• Some experience with Bug Tracking tools like JIRA, Confluence, Asana, Redmine or Azure DevOps
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and collaboration skills, including the ability to work effectively with cross-functional teams.
• Basic knowledge of data technologies, databases, and data analytics tools.
• Familiarity with cloud-based data solutions (e.g., AWS, Azure, GCP).
• Basic understanding of machine learning concepts and their application to data-driven decision-making
• Knowledge of artificial intelligence (AI) technologies
• Strong problem-solving skills to address complex technical and business challenges.
• Ability to communicate and present complex technical concepts to non-technical stakeholders.
• Leadership skills to guide cross-functional teams in project execution

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance

We work 5 days from the office and we make sure people have everything they need:-

Free meals

Snacks, goodies & a lot of fun culture