Senior Application Developer- Cisco CC webex
5 days ago
Role : Senior Cisco CC Engineer
Experience : 10+ years
Location : Hyderabad, Vizag
Key Responsibilities:
- Design, deploy, and maintain Cisco contact center solutions: Webex CCE, UCCE, PCCE, CVP, and UCCX.
- Develop and implement complex ICM routing scripts for voice call flows and customer journey orchestration.
- Build and maintain VXML applications for CVP, and configure call treatments and self-service modules.
- Integrate contact center solutions with third-party systems using Cisco Finesse APIs, REST APIs, and custom connectors.
- Configure and support Cisco Unified Communications Manager (CUCM) as part of the UC architecture.
- Design and develop custom and standard reports using CUIC, CVP Reporting Server, and UCCX Historical Reporting Tools.
- Conduct capacity planning, solution scaling, and performance tuning of contact center environments.
- Collaborate with cross-functional teams including application developers, business analysts, and network/security engineers.
- Lead troubleshooting efforts for complex voice and routing issues, ensuring high availability and service continuity.
- Provide technical mentorship to junior engineers and lead project delivery in a client-facing role.
Required skills:
- 10+ years of hands-on experience with Cisco Collaboration and Contact Center solutions.
- Strong expertise in Cisco Webex CCE, UCCE, PCCE, CVP, and UCCX.
- Proficient in ICM Script design and troubleshooting, including complex call routing and queue management.
- Experience with VXML application development and CVP call flow design.
- In-depth knowledge of Cisco Finesse, CUIC, and historical & real-time reporting systems.
- Proven experience with API-based integrations using Finesse APIs, REST APIs, or custom connectors.
- Solid understanding of VoIP protocols (SIP, H.323, MGCP) and CUCM integration.
- Strong problem-solving skills and the ability to lead incident resolution for business-critical systems.
- Excellent communication and documentation skills.
Required skills:
- Cisco certifications: CCNP Collaboration, CCIE Collaboration, or equivalent.
- Experience in Webex Contact Center (WxCC) cloud migrations or hybrid deployments
-
Cisco Webex Calling Engineer
3 weeks ago
Hyderabad, Telangana, India, Telangana Genpact Full timeExp: 4 to 7YearsLocation: HyderabadNotice Period: Up to 30daysResponsibilities: Reporting to the IS Operations Manager, Global Network Services the IP Telecommunications Engineer position is responsible for the delivery of network services in a global enterprise environment. The successful candidate must have a detailed knowledge of networking technology...
-
Senior Cisco Unified Communications Engineer
5 days ago
Hyderabad, Telangana, India Inspiredge Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Title: Senior Cisco Unified Communications EngineerExperience: 8–12 yearsLocations: Hyderabad, VizagJob Summary:We are looking for an experienced Senior Cisco Unified Communications Engineer with 8–12 years of hands-on expertise in designing, deploying, and managing Cisco UC and Contact Center Enterprise (UCCE) solutions. The ideal candidate will...
-
Network Voice
2 weeks ago
Hyderabad, Telangana, India, Telangana HCLTech Full timeNetwork Voice - CISCOPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsRequirement Details:Primary Location: NoidaPosition Overview (Job Summary):The role involves designing and implementing end-to-end contact center solutions using Cisco UCCX and Webex Contact Center platforms. The architect will lead technical...
-
Oracle CCS Developer
7 days ago
Hyderabad, Telangana, India Neev Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Opportunity: Technical Lead – Oracle CC&B / C2M / CCSNumber of Openings:1Location:Hyderabad (Hybrid)Experience Required:6+ years (Relevant: 6+ years)Shift:RegularInterview Mode:VC & Face-to-Face (Mandatory)Business Travel:NoRole OverviewWe are looking for aTechnical Leadwith a strong background in implementingOracle CC&B (Customer Care &...
-
Senior Application Developer
2 weeks ago
Hyderabad, Telangana, India ConvergeOne Full time ₹ 20,00,000 - ₹ 25,00,000 per yearC1 Company OverviewC1: 1 Contact, 1 Connection, 1 ChoiceC1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with...
-
Cisco Technical Account Manager
2 weeks ago
Hyderabad, Telangana, India, Telangana Insight Global Full timeHybrid in Hyderabad, India (onsite 3 days a week)Permanent fulltime role with a fixed salary of 30-35 LPAJOB DESCRIPTIONWe are seeking a highly skilled and customer-focused Technical Account Manager (TAM) with deep expertise in Cisco Unified Contact Center Enterprise (UCCE), VXMI scripting, and certificate lifecycle management. The ideal candidate will serve...
-
Voice & Collaboration Engineer
7 days ago
Hyderabad, Telangana, India Amerisource Solutions Full time ₹ 5,00,000 - ₹ 12,00,000 per yearProfessional SummaryHighly skilled and results-driven Senior Collaboration Engineer with over 8 years of experiencedesigning, implementing, and supporting enterprise-level collaboration solutions. Provenexpertise in Cisco Unified Communications, voice and video technologies, and other cloud-based collaboration platforms. Strong track record of delivering...
-
Hyderabad, Telangana, India Cisco Full time ₹ 12,00,000 - ₹ 36,00,000 per yearSoftware Development Technical Lead (G11 Req – Meet the TeamThe team is responsible for design, development and delivery of Cisco NFVIS (Network Function Virtualization Infrastructure Software) product which is built upon Linux KVM technologies and deployed in marque customer deployments.NFVIS enables customers to manage the customer's VM (Virtual...
-
Cisco Senior Voice Engineer
7 days ago
Hyderabad, Telangana, India Primera Medical Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob SummaryThe Cisco Senior Voice Engineer leads the strategy, design, implementation, and management of complex enterprise voice infrastructure using Cisco technologies. This senior role requires strong technical proficiency, proven project leadership, experience mentoring junior team members, and expertise bridging voice and data networks in globally...
-
Data Engineer
2 weeks ago
Hyderabad, Telangana, India Cisco Full time ₹ 20,00,000 - ₹ 25,00,000 per yearData Engineer - Lifecycle Innovation & Optimization (LIO)Meet the TeamAt Cisco, we believe technology has the power to connect, empower, and drive us forward. The LIO (Lifecycle Innovation and Optimization) team is a dynamic group of people working on big transformational, highly visible initiatives and acquired company integrations. The Engineering team...