Sales Head

• Noida, Uttar Pradesh, India
• Permanent
• Sales
• 5 - 15 years

About us

Job Title:

Sales Head

Job Description:

Role Overview: The New Sales Head will own the national tele-sales strategy and execution for Livekeeping. This role involves managing, scaling, and optimizing performance across multiple tele-sales centers, driving SaaS subscription growth, and building predictable revenue pipelines. The ideal candidate should have deep experience in tele-sales, SaaS sales, and managing distributed sales teams — with the strategic acumen to scale revenues and the operational discipline to deliver consistent results.

Key Responsibilities:

1. Sales Strategy & Planning


Define and execute national tele-sales strategy for new customer acquisition.


Build targeted approaches for MSMEs, accountants, traders, and distributors.


Align center-level targets with overall business revenue goals.

2. Tele-Sales Management


Lead and manage multiple tele-sales centers spread across India.


Ensure consistent sales processes, scripts, and conversion practices across all centers.


Monitor daily, weekly, and monthly performance metrics for each center.

3. CRM Optimization


Optimize current CRM setup and implement best practices for lead capture, assignment, follow-up, and closure.


Use CRM data to forecast sales, measure agent productivity, and track funnel health.

4. Lead Funnel Management


Understand the entire lead journey from acquisition to closure.


Identify drop-off points and implement strategies to improve conversion rates at each funnel stage.


Work closely with marketing to ensure high-quality lead generation and clear qualification criteria.

5. Revenue & Performance Ownership


Achieve monthly and quarterly Sales targets.


Drive lead-to-conversion rates and reduce sales cycle time.


Identify underperforming centers and implement corrective measures.

6. Team Leadership & Development


Mentor, coach, and motivate center managers and tele-sales teams.


Build a culture of ownership, accountability, and high energy.


Plan regular product training and sales skill enhancement sessions.

7. Process & Technology Enablement


Standardize CRM usage, lead tracking, and reporting across all locations.


Work closely with marketing for campaign planning, lead generation, and follow-ups.


Use data analytics to improve targeting and productivity. 8. Market & Product Intelligence


Collect market feedback and share with product & marketing teams.


Keep abreast of SaaS sales trends, tele-sales innovations, and competitor strategies.

Required Qualifications:


MBA from a Top-Tier B-School (IIM, ISB, XLRI, FMS, SPJIMR, MDI, etc.).


5+ years of experience in sales, with at least 2 years in tele-sales leadership roles.


Experience in SaaS sales / subscription-based sales would be plus.  Excellent leadership, negotiation, and communication skills.

Key Competencies:


Strategic Leadership – Ability to think big and execute at scale.


Operational Excellence – Strong process orientation and discipline.


Data-Driven Decision Making – Uses analytics to drive performance improvements.


Team Building & Coaching – Skilled at developing high-performing teams.


Customer-Centric Mindset – Understands MSME pain points and drives solutions.

KPIs / Success Metrics:


New Subscription Revenue from tele-sales.


Conversion Rate from lead to customer.


Average Revenue Per User (ARPU) from new sales.

Experience Range:

5 - 15 years

Educational Qualifications:

Any graduation ,and MBA/PGDM

Skills Required:

Telesales

Job Code: KL-67WFN43Y

About Us

About Us:

At Livekeeping we believe that is necessary to empower all businessman with useful data which can be gained from Tally. Our goal is to develop new applications and methods to simplify accounting in this new digital world.

Who we are?

We are a dedicated team of innovators and engineers, who recognise the need to transfer useful accounting data across multiple platforms. We have mastered tally and have recognised digital pathways to securely transfer its data across platforms.

Our first product is a mobile application that will digitally enable you to view your entire tally accounting data. This application will provide all useful insights of your business with the help of tally, This quantitative data will enable you to make smarter decisions.

Why Us?

What we do?

Over 18L Tally users don't have all-time access to their accounting data, We aim to solve this problem, go a step further, and let users manage their Tally for their mobile phone. We allow businesses to view, create, share & analyze business entries. Our mobile application will enable businessmen to efficiently utilise their precious time and resources.