Account Manager

1 week ago


Nanded, Maharashtra, India SWAPNALOK DISTRIBUTION HUB PRIVATE LIMITED Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Account Manager Job Description

Key Responsibilities


• Client Relationship Management: Build and maintain long-term relationships with clients, acting as their trusted advisor.


• Account Strategy: Develop account plans to identify growth opportunities, upsell services, and ensure client retention.


•Project Coordination: Collaborate with internal teams (sales, marketing, product, support) to deliver solutions that meet client expectations.


•Performance Monitoring: Track account performance metrics, prepare reports, and present insights to clients and leadership.


• Issue Resolution: Address client concerns promptly and effectively, ensuring a high level of satisfaction.


• Contract Management: Oversee renewals, negotiations, and compliance with service agreements.

Required Skills


• Excellent communication and interpersonal skills


• Strong problem-solving and negotiation abilities


• Ability to manage multiple accounts and prioritize tasks


• Proficiency in CRM software and data analysis tools


• Strategic thinking with a customer-centric mindset

Qualifications


• Bachelor's degree in


• ⁠Marketing, or related field


• 2–5 years of experience in account management, sales, or client.


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