DGM_Insights and Data Lead_Pune

In 2009, VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, _VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone

Role purpose:

The Insights and Data Manager delivers actionable insights for Global Credit to Collections (CTC GPO) business decisions, driving efficiency, standardisation, process improvement, and transformation. Collaborating with cross-functional teams in VOIS, Group, and Local Markets, including Customer Operations, Finance, Commercial, and IT, they develop and implement data analysis strategies to identify trends, patterns, and opportunities.

Must have professional qualifications

• Strong proficiency in data analysis and reporting tools
• Knowledge of CTC
• 7+ years' experience of data and insights
• Proven expertise in extracting insights from large and complex data sets using advanced analytical methods and tools.
• Experience in telecommunications industry

Core competencies, knowledge and experience:

• Proficiency in extracting insights from large and complex data sets.
• Knowledge of artificial intelligence, machine learning and other data mining tools to leverage these technologies for data analysis.
• Excellent working knowledge of reporting methodologies and techniques- knowledge on SAC will be an advantage.
• Ability to structure and deliver in complex and volatile environments.
• Ability to create clear and compelling visualisations to communicate data-driven insights.
• Knowledge of Finance operation and E2E operating processes

India:

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills

Apply now, and we'll be in touch