Sales Trainer

2 days ago


Pink City Jaipur Rajasthan, India Navratan Full time ₹ 24,00,000 - ₹ 30,00,000 per year

is a leading global platform in the certified gemstone e-commerce space. With a legacy of trust and quality, we cater to clients across India and international markets seeking authentic, astrologically aligned gemstones. As we scale our team and structure, we're looking for a seasoned Sales Trainer to help streamline our sales function, boost conversions, and coach our team for high-ticket gemstone sales. Role Objective: To build, implement, and train the team on a scalable and repeatable sales system that can convert international and domestic leads for high-value gemstone purchases.

Key Responsibilities

  • Design and implement a scalable sales system including inbound, outbound, WhatsApp, call, and email flows for both domestic and international clientele.
  • Create a comprehensive Sales Playbook covering scripts, objection handling, rebuttals, and luxury buyer psychology.
  • Conduct live and recorded training sessions, sales roleplays, and weekly call audits.
  • Provide personalized 1-on-1 coaching with performance reviews and call feedback.
  • Develop performance tracking templates for sales KPIs, lead status, and call quality.
  • Document SOPs, CRM structures, and training decks; help automate repetitive sales processes.
  • Collaborate with Sales Head and Management to identify team development needs and address skill gaps.
  • Monitor lead-to-close conversion rate and drive improvements through structured training programs.

Required Skills

  • Strong knowledge of sales psychology, objection handling, and emotional selling for high-ticket products.
  • Hands-on experience with CRM design, digital sales funnel creation, and KPI tracking systems.
  • Proven ability to coach teams, conduct call audits, and develop role-based training modules. Have 3-5 yrs of experience.
  • Proficient in creating SOPs, sales scripts, and structured sales processes.
  • Excellent communication in English and Hindi, with the ability to mentor across experience levels.
  • Experience in luxury sales sectors like jewelry, real estate, or premium services (preferred).
  • Bonus: Awareness of UI/UX and how it impacts the digital sales journey.

Job Types: Full-time, Permanent

Pay: ₹40, ₹50,000.00 per month

Benefits:

  • Leave encashment
  • Paid sick time

Work Location: In person


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