Hiring For Technical Support

2 days ago


Hyderabad, Telangana, India Axis Services Full time ₹ 30,000 - ₹ 40,000 per year

Hiring for Technical Support Fixed CTC 3 LPA | 2 WAY CAB|

Job Title: International Voice Customer Support

  • Location : Hyderabad (Work from Office)
  • Shift : Night Rotational Shifts (2-Way Cab Provided within 30 KM Radius)
  • Compensation :
  • Fresher: 3 LPA (17,000 Fixed + 2,000 Attendance Bonus)
  • 6 to 18 Months Experience: 3.4 LPA (20,000 Fixed + 2,000 Attendance Bonus)
  • Above 18 Months Experience: 4 LPA (25,000 Fixed + 2,000 Attendance Bonus)

Key Responsibilities:

  • Provide prompt and professional support to international customers through voice, email, and chat channels.
  • Handle customer queries, concerns, and complaints effectively, ensuring customer satisfaction and issue resolution.
  • Communicate clearly, empathetically, and efficiently across diverse cultural and time zone contexts

Key Requirements:

  • Education: Undergraduate or Graduate (Any Stream)
  • Experience: Freshers and experienced professionals (up to 18+ months) are welcome.

Skills Required:

  • Excellent verbal and written communication skills in English
  • Adaptability to rotational night shifts and dynamic support environments
  • Basic computer knowledge and familiarity with CRM or ticketing tools
  • Strong problem-solving ability and customer-centric approach
  • Basic technical understanding to assist with product-related queries

ROUNDS OF INTERVIEW :

  • HR
  • Assessment
  • Manual Voice
  • Ops .

If Interested do share your resumes and references to below:

Mobile no:

Email:

Thank you for your interest

Sanika.



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