
Hiring For Technical Support
2 days ago
Hiring for Technical Support Fixed CTC 3 LPA | 2 WAY CAB|
Job Title: International Voice Customer Support
- Location : Hyderabad (Work from Office)
- Shift : Night Rotational Shifts (2-Way Cab Provided within 30 KM Radius)
- Compensation :
- Fresher: 3 LPA (17,000 Fixed + 2,000 Attendance Bonus)
- 6 to 18 Months Experience: 3.4 LPA (20,000 Fixed + 2,000 Attendance Bonus)
- Above 18 Months Experience: 4 LPA (25,000 Fixed + 2,000 Attendance Bonus)
Key Responsibilities:
- Provide prompt and professional support to international customers through voice, email, and chat channels.
- Handle customer queries, concerns, and complaints effectively, ensuring customer satisfaction and issue resolution.
- Communicate clearly, empathetically, and efficiently across diverse cultural and time zone contexts
Key Requirements:
- Education: Undergraduate or Graduate (Any Stream)
- Experience: Freshers and experienced professionals (up to 18+ months) are welcome.
Skills Required:
- Excellent verbal and written communication skills in English
- Adaptability to rotational night shifts and dynamic support environments
- Basic computer knowledge and familiarity with CRM or ticketing tools
- Strong problem-solving ability and customer-centric approach
- Basic technical understanding to assist with product-related queries
ROUNDS OF INTERVIEW :
- HR
- Assessment
- Manual Voice
- Ops .
If Interested do share your resumes and references to below:
Mobile no:
Email:
Thank you for your interest
Sanika.
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