Telecaller – Sales
4 days ago
Job Overview:
We are looking for a motivated and customer-focused Telecaller to join our team at Keekoo Hospitality in Nashik. The ideal candidate will be responsible for converting inquiries into confirmed bookings, handling customer interactions over phone calls, maintaining the sales pipeline, and supporting upselling initiatives. This role is key to ensuring a smooth and delightful guest experience right from the inquiry stage.
Key Responsibilities:
1. Inquiry Handling & Conversion
o Proactively follow up on leads and convert inquiries into bookings.
o Meet defined conversion targets within stipulated timelines.
o Maintain accurate records of all interactions and lead progress.
2. Client Communication & Query Resolution
o Provide prompt, accurate, and satisfactory responses to guest inquiries.
o Maintain in-depth knowledge of Keekoo properties, offerings, and services.
o Build trust and rapport with potential clients through effective communication.
3. Sales Pipeline Management
o Keep the sales tracker up-to-date with all lead statuses.
o Monitor lead flow and ensure timely follow-ups at each stage.
o Flag and resolve any delays or gaps in the conversion journey.
4. Issue Resolution
o Address guest concerns or booking/software-related issues professionally.
o Coordinate with internal teams to ensure quick and effective resolution.
5. Call Handling & Customer Service
o Engage guests with warmth, professionalism, and empathy on every call.
o Ensure a consistently high standard of customer service.
o Log call details and outcomes systematically.
6. Upselling & Cross-Selling
o Identify opportunities to promote higher room categories, additional services, or packages.
o Tailor suggestions based on guest preferences and requirements.
Requirements:
• 2–3 years of experience in telecalling or customer service, preferably in the hospitality or service sector.
• Prior experience with brands like American Express or similar premium service providers will be an advantage.
• Comfortable working in a 12-hour shift as per business needs.
• Strong communication skills in English and Hindi/Marathi.
• Confidence, patience, and a positive attitude toward handling client interactions.
If you are enthusiastic about travel, hospitality, and building lasting customer relationships – we'd love to hear from you
-
Nashik, Maharashtra, India Omkara Group Estates Full time ₹ 1,20,000 - ₹ 2,40,000 per yearLocation: Canada Corner, NashikIndustry: Real EstateCompensation: Attractive Incentive-Based Earnings + Growth Opportunities (Fixed salary is minimal, growth is in performance & incentives)About Us:We are a fast-growing Real Estate brand committed to creating valuable opportunities for both our customers and our team. With strong customer relationships and...
-
Telecalling Executive
22 hours ago
Nashik, Maharashtra, India Aavesh Enterprises Full time ₹ 1,80,000 - ₹ 3,00,000 per yearJob SummaryWe are looking for a confident and motivated Female Telecaller to join our team. The ideal candidate should be good at communication, fluent in local and/or English language, and capable of handling outbound and inbound calls to generate leads or provide customer support.Key Responsibilities:Make outbound calls to prospective customers based on...
-
Telecaller
1 day ago
Nashik, Maharashtra, India Cellx Solutions Full time ₹ 1,50,000 - ₹ 2,50,000 per yearSource new sales opportunities through inbound lead follow-up and outbound cold calls and emails Understand customer needs and requirementsRoute qualified opportunities to the appropriate sales executives for further development and closure Close sales and achieve quarterly quotasResearch accounts, identify key players and generate interestMaintain and...
-
Business Development Executive
1 week ago
Nashik, Maharashtra, India Urbanite Luggage Full time ₹ 6,00,000 - ₹ 12,00,000 per yearDrive sales by acquiring retailers, distributors, exporters, corporates, and managing tenders. Handle e-commerce orders, reports, and client follow-ups. Build strong relationships, track performance, and support growth across all sales channels. Required Candidate profileBachelor's in Business/Commerce/Marketing preferred. 0–4 yrs in sales/BD/telecalling;...
-
Tele Calling Executive
7 days ago
Nashik, Maharashtra, India Aavesh Enterprises Full time ₹ 1,80,000 - ₹ 2,40,000 per yearRole Overview:The Telecalling Executive (Female) is responsible for engaging with potential and existing customers over the phone to promote products or services, address inquiries, and provide information to drive sales and customer satisfaction.Key Responsibilities:Outbound & Inbound Calls:Make outbound calls to prospective customers to generate leads and...
-
International BPO Execution
2 weeks ago
Nashik, Maharashtra, India Aavesh Enterprises Full time ₹ 2,10,000 - ₹ 4,20,000 per yearPosition OverviewWe are seeking a dynamic and results-driven International BPO Telecaller to join our team. The ideal candidate will be responsible for handling inbound and outbound calls to international clients, providing exceptional customer service, and achieving sales targets. This role requires excellent communication skills, a customer-centric...
-
Tele Caller Executive
4 days ago
Nashik, Maharashtra, India Svytel Communication Full time ₹ 80,000 - ₹ 1,60,000 per yearPosition: Telecaller ExecutiveLocation: NashikExperience Required: Minimum 1–2 yearsSalary Range: ₹10,000 – ₹20,000 (Based on experience & performance)About UsAiwati Solutions Pvt Ltd is a leading SaaS & CPaaS platform specializing in official WhatsApp Business API, Google RCS, Bulk SMS, and Omnichannel Communication Solutions. We help SMEs and large...
-
Telesales Executive
1 week ago
Nashik, Maharashtra, India Zen Hotels by Keekoo Stays Full time ₹ 3,00,000 - ₹ 4,50,000 per yearAbout the jobJob Overview:We are looking for a motivated and customer-focused Telecaller to join our team at Keekoo Hospitality in Nashik. The ideal candidate will be responsible for converting inquiries into confirmed bookings, handling customer interactions over phone calls, maintaining the sales pipeline, and supporting upselling initiatives. This role is...
-
Tele Caller Executive
2 weeks ago
Nashik, Maharashtra, India Prowin Solutions Full time ₹ 96,000 - ₹ 1,20,000 per yearLooking for a Telecaller fluent in Hindi and Marathi. Must have good communication skills. Basic knowledge of motor insurance is preferred. Training will be providedRequirements:Fluency in Hindi & MarathiBasic understanding of motor insuranceGood phone etiquette and convincing skillsBasic computer knowledge is mustJob Types: Full-time, Permanent, FresherPay:...
-
Tellecaller executive
1 week ago
Nashik, Maharashtra, India Touchwood Solution Full time ₹ 1,80,000 - ₹ 2,40,000 per yearJob OverviewWe are seeking a highly organized and detail-oriented Executive to provide comprehensive administrative support to our leadership team. The ideal candidate will possess exceptional communication skills and a strong ability to manage multiple tasks efficiently. This role requires a proactive individual who can maintain professionalism in all...