Associate Director, Program Management

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you ready to take on an exhilarating role as a Program Manager at Kyndryl? Prepare to embark on a journey where you will be at the helm of delivering value-add transformative programs for Kyndryl and our customers. Your ultimate mission? To deliver a truly extraordinary outcome for our customers and propel our business to new heights. As a Program Manager, you have the ability to break down a strategic vision into discrete interconnected projects, each one delivering its own critical component to realize the vision. As the interface for the project managers leading each interconnected project, your choices will have a resounding impact across projects and secure successful program outcomes. Equipped with the power of data and analysis, you will possess the unique ability to predict, understand, and influence the outcomes of each project. Your strategic foresight will fuel effective decision-making, as you navigate the intricate complexities of our interconnected projects, establishing objective and milestone commitments, managing risk, and ensuring budgets and time requirements are appropriately defined. You will successfully deliver the scope of each program by assembling a Kyndryl team with the required skills and provide ongoing coaching and mentoring to our dedicated project managers and teams. As a Kyndryl Program Manager, you'll play a vital role in our mission, bringing innovation and collaboration to the table. Join us and be part of a team that's revolutionizing the future while charting an exciting career path filled with growth and opportunities. Apply now and let's transform the future together. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

Who You Are

You are good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you are open and borderless – naturally inclusive in how you work with others.

Required Qualifications and Professional Experience:

• English language.
• Excellent verbal and written communication skills, report preparation and research skills.
• Possess strong organizational and time management skills, with keen attention to details and the ability to meet deadlines.
• Possess analytical, organizational, and critical thinking skills, with experience in managing multiple projects simultaneously.
• Ability to manage independently, prioritize tasks and to delegate them when appropriate.
• Capacity to anticipate, comprehend and manage project dependencies across other initiatives in the organization.
• A well-developed consultative approach - listening, coaching, and influencing skills.
• The ability to build relationships with colleagues across business lines and levels utilizing exceptional listening and facilitation skills to drive effective outcomes and to develop innovative solutions that meet the needs of multiple stakeholders.
• Thorough understanding of or the ability to quickly learn about the HR function and the development of significant projects, processes, or practices.

• Proficiency with Microsoft Office and Project Management tools, including Microsoft Project.

• Strong project management acumen, with excellent grasp of program management, project lifecycle, risk management, and Agile and Waterfall methodologies.

• Bachelor's degree required with preference for related field, which may include Business Administration, Finance, Engineering or Technology.

• Three - Five years of related experience required.

• Must be open to working flexible hours as a part of a global team.

• Prolonged periods sitting at a desk and working on a computer.
• Ensure that the project plans deliver expected results and that milestones are clear, tracked, and delivered on time, on scope, and on budget.

Preferred Skills:

• PMP, PgMP, CAPM, and/or comparable project management certifications.
• Experience as a PM working in Human Capital Management or Advisory Services supporting HR Services/Payroll, Compensation, Benefits and Talent.
• Experience leading cross-functional, global projects and executing corporate-wide initiatives to deliver high-impact strategic initiatives and managing associated organizational change leveraging a consistent approach.
• Experience in design of defined project plans, coordination of resources, managing implementation activities on time and on budget, developing all processes associated with program rollout and ensuring ongoing support of project owners and team members.
• Communicating with and influencing senior management to include delivering various and timely reports and presentations.
• Working in a fast paced, data driven and global environment; capable of driving simplicity and consistency – removing obstacles for and across teams.

Duties and Responsibilities:

• Ensure alignment to the PMO governance process for all projects and change initiatives leveraging PMO tools and templates.
• Lead multi-disciplinary teams to complete assigned projects on time, to specifications, and with accuracy and efficiency.
• Clearly and accurately outline the key workstreams, sub-workstreams, actions, owners, and significant milestones; prepare weekly, monthly, and quarterly reports and updates for managers/leaders and senior executives to keep them updated on progress.
• Conduct on going risk assessments; report identified risks to management; provide recommendations for mitigation of risk (including termination of the project if appropriate); and document risks as RAIDs (risks, actions/assumptions, issues, decisions) to deliver key project objectives.
• Provide appropriate oversight of costs and budgets for assigned projects in collaboration with the PMO Business Analyst and project owners.
• Function as a liaison between HR Subject Matter Experts and other areas of HR and the enterprise throughout the project lifecycle.
• Communicate and collaborate with HR and other enterprise teams to provide training and information required to ensure the success of projects, programs, and systems implementation.
• Manage change and compliance initiatives related to projects.
• Ensure alignment and compliance within standards for project management.
• Ensure compliance with all federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.
• Perform other related duties as assigned.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.