Senior Manager
2 days ago
Roles and Responsibilities
- Lead overall branch operations, assuming full responsibility for branch P&L, resource planning, administrative efficiency, and compliance with company policies and local regulations.
- Drive strategic business growth by developing and executing result-oriented sales plans that meet or exceed quarterly and annual revenue targets.
- Oversee and manage showroom activities to ensure a seamless customer experience, effective merchandising, and high visual appeal aligned with the brand's design philosophy.
- Lead, mentor, and empower a cross-functional team including sales executives, showroom staff, and design consultants to deliver high-performance outcomes and client satisfaction.
- Engage in direct B2C and B2B designer sales, offering tailored interior design solutions while fostering strong client relationships and repeat business opportunities.
- Monitor market dynamics and competitor trends to identify new opportunities, optimize branch strategy, and maintain a competitive edge in the local market.
Required Skills & Qualifications
- 6+ years of progressive experience in interior design, with a strong focus on sales and operations, including 35 years in a leadership role within the interior design, architecture, premium home dcor, or luxury real estate sectors.
- A Bachelor's degree in Business, Marketing, or Interior Design is required
- Proven expertise in handling showroom sales, design consultations, and managing high-value customer interactions with a consultative sales approach.
- Strong leadership capabilities with a track record of team building, performance management, and operational excellence in a retail or service-driven environment.
- In-depth knowledge of interior design products, concepts, and materials, and a keen awareness of evolving market trends and client preferences.
- Proficiency in CRM platforms and MS Office tools, combined with strong communication, analytical, and negotiation skills.
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