Triage Engineer
4 days ago
1. Networking Expertise: In-depth understanding of TCP/IP, DNS, DHCP, routing protocols, and network hardware, with skills in network diagnostics and fundamental networking concepts.
2. Domain-Specific Knowledge: Experience with WiFi fundamentals, basics of DOCSIS, and video streaming/encryption/encoding protocols is a plus.
3. Programming and Scripting: Proficiency in Shell scripting, C/C++, Java, Go, and Python.
4. Systems Experience: Experienced in Linux, embedded systems, and OS fundamentals.
5. Observability Tools: Proficient in using tools like ELK and Splunk.
6. Cloud Knowledge: Cloud certifications such as AWS Cloud Associate, GCP, or Azure are a plus.
7. Monitoring Systems: Familiarity with systems like Grafana/InfluxDB, Datadog, and CloudWatch is a plus.
8. Automation and CI/CD: Experience in building automation tools for building, testing, releasing, monitoring, and alarming; understanding of CI/CD processes and tools like Jenkins and Concourse is a plus.
9. Data Visualization and Alerting: Experience with tools like ELK, Grafana, Looker, and Datadog is a plus.
10. Microservices Architecture: Experience in designing, developing, or working with microservices architecture.
11. Database Design and Querying: Knowledge of database design and experience in writing complex queries.
12. Agile Methodology: Experience in Agile methodologies, including participation in sprint planning, daily stand-ups, sprint reviews, and retrospectives; ability to collaborate effectively within a cross-functional Agile team
-
Triage Engineer
2 days ago
Chennai, Tamil Nadu, India Comcast Full time ₹ 12,00,000 - ₹ 24,00,000 per yearComcast RDK Triage team is looking for a developers with 9 to 14 years industry experience, who can develop innovative solutions with multiple technologies. Candidate should have expertise development, analysing and interpreting data.Comcast is looking for a talented and dedicated CPE Engineer to assist in the triage field (customer) issues associated with...
-
Triage (RDKV) Engineer 4
4 days ago
Chennai, Tamil Nadu, India Comcast Full time ₹ 12,00,000 - ₹ 24,00,000 per yearComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...
-
Technical Support Engineer
4 days ago
Chennai, Tamil Nadu, India Amura Health Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole OverviewWe are seeking a Tech Lead (57 yrs experience) to design, build, and scale the technology foundation for our Support Excellence function.You WillLead a small, high-impact engineering team.Own the support tooling roadmap.Implement solutions for ticket triage, data quality issues, automation, and integrations with our healthcare SaaS platform.This...
-
Customer Support Engineer
1 week ago
Chennai, Tamil Nadu, India DevRev Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCore Responsibilities:Responsible for triaging bugs and feature requests with the respective team, maintaining constant communication with the customers.Flexibility to work in morning and afternoon shiftsNeed to analyze trends, test and train the DevRev bot regularlyEducate and Empower DevRev usersBe the technical expert and answer product questions to take...
-
Technical Support Engineer
2 days ago
Chennai, Tamil Nadu, India Amura Health Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole Overview : We are seeking a Tech Lead (57 yrs experience) to design, build, and scale the technology foundation for our Support Excellence function. You will : - Lead a small, high-impact engineering team. - Own the support tooling roadmap. - Implement solutions for ticket triage, data quality issues, automation, and integrations with our...
-
Tech Lead – Support Engineering
2 days ago
Chennai, Tamil Nadu, India Amura Health Full time ₹ 6,00,000 - ₹ 18,00,000 per yearAmura's VisionWe believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain.Billions of healthier brains, sitting in healthier bodies, can solve problems that defy solutions today — including existential threats. This will make the world richer beyond imagination and...
-
Applied AI Support Engineer- SME
1 week ago
Chennai, Tamil Nadu, India DevRev Full time ₹ 15,00,000 - ₹ 25,00,000 per yearDevRevDevRev's AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI,...
-
Automation Engineer
2 weeks ago
Chennai, Tamil Nadu, India, Tamil Nadu Tata Consultancy Services Full timeTCS Hiring !!!Job Title: QA Automation EngineerExperience: 4-6 YearsLocations: Ahmedabad, Chennai, Gurgaon, Hyderabad, KolkataJob Description:Must have experience in the skills of API Testing, testing automation frameworks, SQL, Python, Shell scripting, java rest assured.Participate in Technical Grooming and Work with Solution Designer, Business Analyst &...
-
Customer Support Engineer
5 days ago
Chennai, Tamil Nadu, India, Tamil Nadu DevRev Full timeCore Responsibilities:Responsible for triaging bugs and feature requests with the respective team, maintaining constant communication with the customers.Flexibility to work in morning and afternoon shiftsNeed to analyze trends, test and train the DevRev bot regularlyEducate and Empower DevRev usersBe the technical expert and answer product questions to take...
-
Technical Support Engineer
2 days ago
Chennai, Tamil Nadu, India Sharp Brains Full time ₹ 9,250 per yearPosition: Deskside Support - L1 SupporWorking Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of WorkMaintain daily IT operations in Customer-owned locationsto serve users' IT needs.Provide hands & feet support for Servers or Networking...