Business Intelligence Developer

Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award-winning software testing and UX research solutions to top brands. Our fully managed services leverage a global team and the world's largest independent testing community. We improve digital experiences for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW.

As a Business Intelligence Analyst you will be part of our global Data and Analytics team. This position will play a key role in maintaining and enhancing our enterprise business intelligence environment. This individual will form relationships with subject matter experts across the company and business leaders to help enhance business decisions and reporting capabilities by having a strong data background. The right candidate will exhibit outstanding data understanding, a drive to learn new systems and business data, and the ability to thrive in a fast-paced, and sometimes ambiguous, work environment.

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Key Responsibilities:

• Available to work until 10:30 PM IST to ensure effective collaboration with global teams.
• Collaborating with business users and stakeholders to understand their data analysis and reporting requirements.
• Identifying the key metrics, dimensions, and data sources needed for the Qlik applications.
• Designing and implementing the data model within the Qlik environment. This includes extracting, transforming, and loading (ETL) data from various sources, creating data connections, and defining relationships between data tables.
• Developing interactive dashboards, visualizations, and reports using Qlik's data visualization tools.
• Designing and implementing user-friendly interfaces that allow users to explore data, apply filters, and drill down into details.
• Writing and maintaining Qlik scripting to load and transform data from different sources. This involves data cleansing, aggregation, joining tables, and implementing complex calculations or business logic.
• Writing, modifying, testing, and verifying SQL queries based on business requirements.
• Optimizing Qlik applications for performance and efficiency. Identifying and resolving issues related to data model design, data loading, scripting, or visualizations to ensure optimal application responsiveness and speed.
• Conducting thorough testing of Qlik applications to ensure data accuracy, functionality, and performance
• Documenting the design, development process, and application functionalities for future reference in Jira and internal training documentation
• Creating user guides and providing training to end-users on how to use the Qlik applications effectively.
• Designing and building complex BI solutions that have a global perspective, but can be flexible for regional-specific requirements.
• Working with colleagues across the company to obtain requirements, business logic, and technical details for BI solutions.
• Determining and scheduling data jobs during optimum business hours.
• Working closely with and collaborating with team members on initiatives.
• Maintaining high standards of data quality and integrity.
• Taking lead on projects, but collaborating with team members.

Job Requirements and Preferred Skills:

• 5+ years working with Qlik Sense, Qlik View, or Qlik Cloud, other BI tool experience may be considered.
• 5+ years of Business Intelligence experience
• 5+ years of SQL writing experience
• Experience with Fivetran, Snowflake, Hightouch, Informatica, or other related tools is a plus
• Strong analytical skills to troubleshoot databases and data issues and identify and solutions.
• A clear sense of urgency and a desire to learn.
• Ability to manage communications effectively with various cultures and across multiple time zones across the globe.
• Excellent organizational, analytical, problem-solving and communication skills.
• Team player with solid communication and presentation skills.

Why Applause?

We're proud to cultivate an inspiring, engaging employee culture that's consistently reflected in high employee retention rates and satisfaction. Our talented team – known as Applause Nation – is set up for success with the latest collaboration and learning tools, opportunities for career advancement, and more.

• We have a flexible work environment with top talent from across the globe
• Collaborate with an international team of 450+ passionate, talented co-workers
• Expand your portfolio with exciting, hands-on projects providing exposure to well-known, global brands
• Learn and grow through structured onboarding, in-house knowledge sessions and access to thousands of virtual courses available on demand
• Incorporate AI and other exciting technologies into your work, to help you prioritize and boost productivity
• Experience a supportive culture that emphasizes teamwork, innovation and transparency
• Share your voice Contribute and integrate creative and innovative ideas across roles and departments

Applause Core Values:

As a global employee community, we strive to uphold the following core values, which are critical to business success and how we measure individual and team performance. Do you share our core values?

• Be Accountable: You love to take ownership, and hold yourself and others accountable to increase empowerment and success.
• Celebrate Authenticity: You love bringing your true self to work and creating genuine and trustful relationships within a diverse environment.
• In It Together: You have a team-first mindset and love collaborating with your peers.
• Create Value for Our Customers: You love delivering meaningful business impact and being a release partner for all aspects of digital quality.
• Crush Your Goals: You always strive for excellence and constantly seek ways to be better, more effective and more efficient.