Customer Care Executive

5 days ago

Bengaluru, Karnataka, India Black And White Business Solutions Full time ₹ 7,20,000 per year

Greetings from Black and White business solutions

Job Title : Senior Associate - Customer Service

Qualification : Any Graduate or Above

Relevant Experience : 1 to 8 Years

Must Have Skills :

* Domestic/ International Customer Service

* Voice Process

* BPO

Roles and Responsibilities :

1.Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals,

  1. Developing core consulting skills around communication, questioning, listening, report writing and presenting,

    3.Proficiency in using Microsoft suite

    4.Awareness of the regulatory requirements in respect of advised and non-advised sales,

    5.Strong verbal and written communication skills at all levels, both internally and externally,Excellent organization skills, with the ability to work to tight deadlines and manage multiple tasks,

    6.High level of accuracy and attention to detail in all areas of work, including ability to produce high standards of documentation

    7.Effective negotiation skills with stakeholders,

    8.Strong interpersonal and project management abilities, Ability to work under pressure and tackle problem efficiently.

Location : Bangalore

CTC Range : Upto 6 LPA (Lakhs Per Annum)

Notice period : Immediate joiner

Shift Timing : General Shift

Mode of Interview : Face to Face - Walkin

Mode of Work : 5 days

--

Thanks & Regards,

HR Manasa.S Staffing Analyst

Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA.

Direct Number: , WhatsApp: share the resume)

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