Operations Manager

1 week ago

Remote, India Sticky Cards Full time ₹ 96,000 - ₹ 18,00,000 per year

Operations Manager

Location: Remote, India

Job Type: Permanent, Full-time

Experience: 2years to 5 years

Pay: As per market standard

About Sticky Cards

Sticky Cards is a Canadian-owned SaaS company transforming how retailers connect with their customers. We specialize in digital loyalty, messaging, and customer engagement solutions for highly regulated industries like cannabis — and beyond.

With rapid growth and a strong market presence, we're looking for passionate, client-first professionals who can ensure our new customers experience the full value of Sticky Cards from day one.

Job description

About the Role

· We are seeking a highly-skilled and experienced E-commerce Operations Manager to join our team.

· In this role, you will oversee and manage all aspects of our online e-commerce operations, including inventory management, order fulfillment, and customer service.

.

Key Responsibilities

· Develop and implement an e-commerce strategy to improve website performance

· Work with the web development team to ensure the website aligns with the brand strategy and meets the company's standards

· Create and maintain an online business plan

· Monitor and analyze performance metrics and suggest improvements

· Prepare detailed sales forecasts

· Manage all online activity in relation to traffic acquisition, sales, conversion, and reporting

· Develop and implement e-commerce policies and procedures

· Manage conflict and resolve problems

· Identify new areas of e-commerce opportunity

Job Type: Full-time

Pay: ₹800, ₹1,500,000.00 per month

Work Location: Remote

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