Application Monitoring Analyst

5 hours ago


Bengaluru, Karnataka, India Cigres Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Bengaluru, Karnataka, India

Job Type

Full Time

About the Role

Monitoring skill set

2-3 years of experience with application monitoring (SAP ECC and PI , Middleware , third party applications, ) , in a global enterprise environment ,

Strong experience in creation and fine tuning of advanced alerts for monitored nodes.

Good understanding of Batch Jobs (SAP and non SAP) , Interfaces , Out bound inbound queues

Good understanding of alert Monitoring leveraging tools such as Solman , Control M

Experience in troubleshooting and identifying issues in IT environment.

Good logical and analytical skills.

Need to collaborate and coordinate with various global teams like Cloud Operations, Applications and Operations team.

Prepare and maintain Documentation, Reports, and provide follow up status on identified tasks.

Daily / Weekly Report preparation based on the specified format and sending the same to pre-assigned set of recipients.

Maintain, update and implement the standard escalation procedures in sync with the communication plan

On time Escalation and Reporting of alerts according to process

Excellent communication skills to work with developers and L2/L3 support personnel

Requirements

Monitoring skill set

2-3 years of experience with application monitoring (SAP ECC and PI , Middleware , third party applications, ) , in a global enterprise environment ,

Strong experience in creation and fine tuning of advanced alerts for monitored nodes.

Good understanding of Batch Jobs (SAP and non SAP) , Interfaces , Out bound inbound queues

Good understanding of alert Monitoring leveraging tools such as Solman , Control M

Experience in troubleshooting and identifying issues in IT environment.

Good logical and analytical skills.

Need to collaborate and coordinate with various global teams like Cloud Operations, Applications and Operations team.

Prepare and maintain Documentation, Reports, and provide follow up status on identified tasks.

Daily / Weekly Report preparation based on the specified format and sending the same to pre-assigned set of recipients.

Maintain, update and implement the standard escalation procedures in sync with the communication plan

On time Escalation and Reporting of alerts according to process

Excellent communication skills to work with developers and L2/L3 support personnel

About the Company



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