Mega walkin For International Voice process

2 weeks ago

Bengaluru, Karnataka, India Firstsource Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Job Title:

Customer Service Executive International Voice Process (UK Telecom)

Job Summary:

We are seeking dynamic and customer-focused individuals to join our International Voice Process team for a leading UK-based telecommunication client. The role involves handling inbound and outbound calls, addressing customer queries, resolving issues, and ensuring high levels of customer satisfaction.

Key Responsibilities:

  • Handle inbound and outbound calls from UK customers regarding telecom services (e.g., mobile, broadband, landline).
  • Provide accurate information and resolve customer issues efficiently (billing, technical support, service activation, etc.).
  • Troubleshoot basic technical problems and escalate complex issues to relevant departments.
  • Follow call scripts, quality standards, and regulatory compliance.
  • Document customer interactions in the CRM system accurately and in real time.
  • Achieve daily, weekly, and monthly performance targets (AHT, CSAT, FCR, etc.).
  • Maintain professionalism and empathy throughout the customer interaction.

Required Skills & Qualifications:

  • Excellent verbal communication skills in English (UK accent understanding preferred).
  • Good interpersonal skills and customer handling skills.
  • Basic technical knowledge of telecom products/services is an advantage.
  • Ability to work in rotational shifts, including night shifts to match UK time zones.
  • Minimum qualification: High School Diploma / Graduate.

Preferred Skills:

  • Experience with CRM software and call center tools.
  • Familiarity with telecom industry terms and services (e.g., SIM cards, broadband, line rentals).
  • Patience, empathy, and a customer-first attitude.

Shift Timings:

UK Shifts (Afternoon to Night IST) Rotational Offs

Location:

[City, State or Remote]

Salary Range:

[Enter range] + Performance Incentives

Company Benefits:

  • Transport facility (as per company policy)
  • Health insurance
  • Incentive and recognition programs

  • Opportunities for internal growth and promotion

  • Excellent communication and interpersonal skills

  • Candidates with a B.Com, B.B.A, B.A, or any Postgraduate degree and experience in Customer Support are welcome to apply.
  • Please bring the original physical copy of any of your identification documents for verification.
  • B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible.
  • Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses.

  • Mega Walkin Drive

    3 days ago

    Bengaluru, Karnataka, India CorroHealth Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Mega Walkin Drive for: Jr Executive - Coding Services| Bangalore| B.Sc Nursing Graduates OnlyWe are hiring B.Sc Nursing graduates to join ourCorroHealth team in Bangalore as Junior Executive-Coding ServicesPosition: Jr Executive - Coding ServicesQualification: B.Sc Nursing graduates onlyWork Timings: 9:00 AM 6:00 PMSalary: 30,000 CTC per monthInterview...

  • International Voice Process

    7 days ago

    Bengaluru, Karnataka, India Aegan Technologies Private Limited Full time ₹ 1,50,000 - ₹ 5,00,000 per year

    Walkin Drive in BengaluruRole: International Voice Process – US HealthcareLocation: BengaluruDay & Date: Saturday, 22nd November, 2025Job Type: Full-time ( WFO)Experience: 4 Years to 7 YearsWe are looking for Customer Service Associates (CSAs) for an International Voice Process to handle inbound calls from healthcare professionals regarding medical...

  • Mega Drive Hiring For International Customer Support Voice Process

    1 day ago

    Bengaluru, Karnataka, India JobShop Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    *"Hiring Now Call Center Jobs in Bangalore with JobShop**- Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles.- Freshers can start their career here; experienced candidates can advance theirs.Job Details:CUSTOMER SUPPORT JDLocation: Manyata Tech Park / Bhartiya City / Whitefield /...

  • International Voice Process

    3 days ago

    Bengaluru, Karnataka, India Wroots Global Full time ₹ 3,00,000 - ₹ 5,50,000 per year

    BPO Associate - International / Domestic voice processTo schedule an Interview call IshazRequirements:-Excellent Communication in English.Freshers and Experienced are welcome to applyImmediate joiners only.Job Description:As an International Voice Process Associate for a Customer Support domain, you will be responsible for handling customer calls from...

  • Mega walkin For International Voice and Non voice Process

    1 week ago

    Bengaluru, Karnataka, India Firstsource Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Key Responsibilities:Handle inbound and outbound calls from international customers.Assist customers with queries, complaints, and support-related issues.Upsell products and services where applicable (if the process involves sales).Ensure timely and accurate resolution while maintaining high customer satisfaction.Adhere to call quality standards and KPIs...

  • Mega Walkin Drive for: Jr Executive

    5 days ago

    Bengaluru, Karnataka, India CorroHealth Full time ₹ 88,800 - ₹ 1,20,000 per year

    Mega Walkin Drive for: Jr Executive - Coding Services in BangaloreAre you a B.Sc Nursing graduate looking for a new opportunity?Join our CorroHealth team in Bangalore as a Junior Executive-Coding ServicesPosition: Jr Executive - Coding ServicesQualification: B.Sc Nursing graduates onlyWork Timings: 9:00 AM - 6:00 PMSalary: ₹30,000 CTC per monthInterview...

  • International Voice Process/ Freshers&Expereinced/ Walkin Interview

    1 day ago

    Bengaluru, Karnataka, India The Job Factory Full time ₹ 2,40,000 - ₹ 6,00,000 per year

    Hiring For HIGH END INTERNATIONAL VOICE SUPPORTBangalore LocationUG / GraduatesFreshers also can applyUS Rotational Shift & OffImmediate Joiners onlySalary - 2.5lpa upto 5lpaExperienced- Min one year and above in handling US/UK/Canadian/Australian and other international Customers.WALKIN INTERVIEW ONLYResponsibilitiesManage a high volume of inbound and...

  • Mega Hiring For International Voice Process

    2 weeks ago

    Bengaluru, Karnataka, India JobShop Full time ₹ 23,000 - ₹ 35,000 per year

    **"Apply Once, Access the Best Call Center Jobs in Bangalore through JobShop"**- Why limit yourself to one job opportunity? With JobShop, you can apply once and access call center roles from multiple leading companies in Bangalore. We partner with the best to offer competitive pay, excellent benefits, and career advancement for freshers and experienced...

  • Mega Walkin Drive For international voice process

    1 day ago

    Bengaluru, Karnataka, India Sutherland Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Were Hiring for International Voice ProcessAre you detail-oriented and passionate about maintaining a safe and respectful online space?Join our team as a customer associate in BangaloreWE ARE HIRING FOR:*Immediate joiner required*Excellent Verbal communication skillsPosition: Customer Support AssociateMinimum Qualification: Non-Technical education background...

  • BPO- International Voice Process Executive

    2 weeks ago

    Bengaluru, Karnataka, India JobShop Full time ₹ 3,36,000 - ₹ 4,56,000 per year

    **"Hiring Now Call Center Jobs in Bangalore with JobShop**- Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles.- Freshers can start their career here; experienced candidates can advance theirs.Job Details:Hiring for International Voice ProcessLocation: AMR Tech Park, Bommanahalli...