International Voice Process/ Freshers&Expereinced/ Walkin Interview

1 day ago

Bengaluru, Karnataka, India The Job Factory Full time ₹ 2,40,000 - ₹ 6,00,000 per year

Hiring For HIGH END INTERNATIONAL VOICE SUPPORT

Bangalore Location

UG / Graduates

Freshers also can apply

US Rotational Shift & Off

Immediate Joiners only

Salary - 2.5lpa upto 5lpa

Experienced- Min one year and above in handling US/UK/Canadian/Australian and other international Customers.

WALKIN INTERVIEW ONLY

Responsibilities

  • Manage a high volume of inbound and outbound calls with a friendly and professional demeanor.
  • Resolve customer issues promptly and accurately by identifying solutions and appropriate responses.
  • Provide information about products or services, taking orders, and processing returns.
  • Follow up on customer inquiries to ensure their needs are met.
  • Document all call information, interactions, and steps taken in detailed records.
  • Collaborate with team members to improve processes and ensure high customer satisfaction.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
  • Represent the company in a courteous and professional manner during all customer interactions.

Skills

  • Customer Service
  • Communication
  • Problem-solving
  • Time Management
  • Call Center Systems
  • Data Entry
  • Conflict Resolution
  • Multitasking

Documents Required Freshers-Aadhar card, pan card, All educational docs

Experienced-Aadhar card, pan card, All educational docs, previous company offer letter, relieving letter & payslips

NO CHARGES APPLIED

For More Details Call HR

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