Technical Support Executive

1 week ago


Ahmedabad New Delhi, India Somet Consulting Full time ₹ 4,00,000 - ₹ 8,00,000 per year

-Providing technical support via phone,email,chat

-Troubleshooting technical issues related to software & platform

-Documenting customer issues & solutions in ticketing system

-Collaborating with other technical support teams & resolve complex issues

Required Candidate profile

-Conducting research & identifying solutions to new technical problems

-Maintaining & updating technical knowledge base & documentation

-Escalating issues to higher-level support teams when necessary



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