Collection Supervisor
3 days ago
Overview
We are seeking a dedicated and detail-oriented Collection Manager to oversee our accounts receivable processes and ensure timely collection of outstanding debts. The ideal candidate will possess strong analytical skills and a background in financial services, enabling them to effectively manage collections while maintaining positive relationships with clients. This role is crucial for maintaining the financial health of our organisation and requires a proactive approach to problem-solving.
Duties
- Manage the collection process for outstanding accounts, ensuring timely follow-up on overdue payments.
- Conduct thorough analysis of accounts payable to identify trends and areas for improvement.
- Utilise accounting software to track payments, generate reports, and maintain accurate records of all transactions.
- Perform data entry tasks related to collections and ensure all information is up-to-date and accurate.
- Engage in telemarketing efforts to communicate with clients regarding their accounts, employing excellent phone etiquette.
- Collaborate with other departments to resolve discrepancies and facilitate smooth financial operations.
- Train and mentor team members on best practices in collections and customer service.
Skills
- Proficiency in accounting software and data entry systems.
- Strong analysis skills, with the ability to interpret financial data effectively.
- Experience in financial services or a related field is highly desirable.
- Excellent phone etiquette, demonstrating professionalism in all client interactions.
- Familiarity with accounts payable processes will be an advantage.
- Ability to work independently as well as part of a team, showcasing strong organisational skills. This position offers an exciting opportunity for individuals looking to advance their careers in finance while contributing positively to our organisation's success.
Job Type: Full-time
Experience:
- Collection : 1 year (Preferred)
Location:
- New Delhi, Delhi (Preferred)
Work Location: In person
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