Sr User Experience Architect
15 hours ago
UX Strategy and Leadership
• Define and implement the UX strategy for complex digital platforms.
• Translate business objectives and user insights into actionable design strategies and measurable
outcomes.
• Conduct competitive benchmarking to identify opportunities and set experience standards.
• Define UX success metrics and KPIs to measure usability, engagement, and overall experience
quality.
• Integrate UX strategy into Agile workflows to support continuous improvement and rapid iteration.
• Establish and maintain accessibility guidelines, ensuring inclusive and compliant designs.
• Lead design critiques, UX reviews, and A/B tests to validate hypotheses and improve user
experience.
• Implement UX governance and DesignOps practices to ensure consistency and design quality.
Job Description
Research and User-Centred Design
• Conduct user research, discovery sessions, and usability testing to understand user needs and pain
points
• Perform heuristic evaluations and leverage data analytics, insights, and user feedback to drive
design decisions.
• Turn qualitative and quantitative findings into models, personas, task analyses, and measurable
KPIs, validating with prototypes of increasing fidelity.
• Develop detailed end-to-end user journey maps and personas to visualize and optimize
experiences.
• Define clear information architecture (IA) and navigation models for seamless interaction.
• Design taxonomies, navigation models, and content hierarchies to help users find information and
complete tasks across modules.
• Define interaction patterns, states, and flows for multi-step, multi-role scenarios — including edge
cases, error handling, and accessible behaviors.
• Map domains, entities, and relationships, aligning UX models to backend structures and constraints
while keeping complexity hidden from users.
• Create wireframes, flows, prototypes, and interaction models that align with both user needs and
business goals.
• Design for product scalability, flexibility, localization, and long-term usability.
• Plan for scalability, localization, permissions, and large data volumes, ensuring resilience, offline
support, and progressive enhancement.
• Embed accessibility standards, regional regulations, and risk controls into complex workflows with
- sensitive data.
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