Order Entry Specialist
3 days ago
Great opportunity for Back office executive for Mumbai - Andheri location.
Order Entry Specialist responsibilities include:
US Process. Monday to Friday Night Shift
Recording customer information in order to process orders.
Completing fields such as name, address, account number, item number, price, and any sales or promotions.
Inputting data into a central database to be used to fulfill orders.
Order Entry using Client Portal.
Job Description:
- Will be required to enter incoming purchase orders/faxes into pre-defined excel sheets or web forms across remote desktops.
- Will be required to maintain accurate reports of work done.
- Might also be required to enter product details from printed catalogs into excel sheets or web forms.
Job brief
We are looking for an Order Entry Specialist to join our team and help our customers order necessary food and services for their next event.
Order Entry Specialist responsibilities include taking down customer orders, explaining options to customers, and helping our team process and fulfill orders as needed.
Ultimately, you will work directly with customers to take and enter their orders into a computer to be processed by the rest of our team.
Responsibilities
Inform customers of prices and collect payment
Set up a payment plan if necessary
Ensure payment information is accurate
Process orders and distribute receipts
Input orders into database
Inform customer of expected delivery date
Follow up on orders
Handle complaints about unfulfilled orders
Check inventory control
Requirements and skills
Proven work experience as an Order Entry Specialist or similar role
Experience working in the hospitality and food service industry is preferred
Knowledge of inventory management to ensure we provide the best service possible
Relevant training and/or certifications as an Order Entry Specialist
Frequently asked questions
What does an Order Entry Specialist do?
An Order Entry Specialist works directly with customers to take their orders and enter the information into a computer to be processed and fulfilled.
What are the duties and responsibilities of an Order Entry Specialist?
An Order Entry Specialist has many responsibilities, such as telling customers about different options available to them and accurately inputting information into a computer that is sent to our central database for further processing.
What makes a good Order Entry Specialist?
A good Order Entry Specialist must have excellent attention to detail since they need to input correct information from the customer, so the order is fulfilled in a timely manner.
Who does an Order Entry Specialist work with?
An Order Entry Specialist will work with many professionals, like Event Coordinators, to ensure each order is input and fulfilled correctly based on the requests of a customer.
Candidate worked in Powerweave , Add Nectar or Any other companies doing same thing.
Job Type: Full-time
Pay: ₹8, ₹16,254.87 per month
Ability to commute/relocate:
- Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 1 year (Preferred)
Work Location: In person
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