
Collection Manager
11 hours ago
Role & responsibilities
Key functions will be:
Responsible for Bkt Collection and W-off recovery in Consumer Durable portfolio.
Managing a Team of Collection Associates and agencies.
Ensuring adequate manpower & Agencies for portfolio coverage meeting CAPE norms.
Ensuring Mobile App usage is 100% and quality feedback/trails are updated.
Specific focus on Non starters and visiting delinquent cases.
Co-ordination with the Sales, Credit underwriting, RIC team for portfolio quality management.
Recommending legal actions for critical cases.
No delay in deposition of money.
Responsible for collection efficiency on timely manner, thus delivering targeted performance.
Responsible for Effective Cost Management.
Understanding & Managing Healthy Portfolio.
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