Senior Transitions Manager

3 days ago

Bengaluru Gurugram Pune, India Wipro Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Position: Senior Transition Manager

Band:C2

Shift: pm( Flexibile)

Location: Anywhere in India

Work Mode: Hybrid(3 days from office and 2 Days remote)

Domain: Life Science, Pharma and Medical Devices

IMPORTANT NOTE:Candidate without core Business Transition experience, please do not apply for job.

PRINCIPAL RESPONSIBLITIES

Lead End to end active transitions, for Life Sciences, Medical Devices preferably, but other domains as well, as per business demand

Manage a team of Transition managers

Be the customer's SPOC for all questions, decisions, actions and updates as applicable.

Support the project as the first escalation point for internal and customer issues.

Drive governance calls and meetings for internal and customer updates.

Participate in / conduct assessments to gauge the training needs of the team.

Understanding strategic business objectives of the customer and facilitating the definition of project scope, goals and deliverables. Participate in creation and review of transition solutions for RFPs / RFIs and any other pre sales support as needed.

Identifying and defining business case; defining project tasks and resource requirements; developing detailed project charter, project plan and transition plan depending on solution complexity, priorities and deliverables.

Combining process migration activities along with IT implementation

Optimization of the transition methodology reduce time, reduce costs, reduce risks, retain/ improve quality

Responsible for risk management understand the business and operational risks and develop and execute mitigation plans. Responsible for driving process specific business continuity planning.

Responsible for the creation and/or maintenance of project management documents including status reports, project plans, knowledge transfer documentation, requisite approvals on Clarity.

Participate in opportunity analysis / due diligence of potential projects. Support solutioning of new bids / RFP-RFI responses/Client Presentations and sales cycle

CRITICAL SKILLS REQUIRED MUST HAVE

8-10 years of transition experience, primarily in Business Process Services

Experience in handling complex, multi-geography project independently

Understanding of Pharma and Medical devices domain

Effective planning, scheduling & implementation skills

Advanced verbal & written communication skills, advanced presentation skills

Ability to interact with Wipro and Client Senior leadership

Ability to work on the move. Travel to locations may be required on short notice. Must be reachable at all times.

Should possess an understanding of macro business environment, trends, and competition. Should be able to understand client business pain points, challenges and outsourcing objectives.

Desirable Skills - PMP or PRINCE2 certification.

  • Should be able to understand client business pain points, challenges and outsourcing objectives.
  • Working knowledge on process automations.
  • Should be technically sound & be able to co-relate technology to Transition, thereby possessing the ability to sell the concept to the client.

    Should have a good understanding of the overall tools and technology landscape, current trends and applicability in the outsourcing environment

BEHAVIORAL SKILLS AND ATTRIBUTES:

  • Strong interpersonal, people management skills, negotiation and conflict management skills.
  • Ability to drive results against time constraints.

    Should have excellent interpersonal skills.
  • :Ability to adapt to change, ability to respond effectively to change, and ability to tolerate and manage stress on the job.

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