
Junior Business Analyst
6 days ago
Business Analyst - Markup Designs- Noida
Job Description
The Business Analyst manages pre and post-client onboarding, ensuring smooth IT service implementation. The role involves collaborating with Sales, Project Management, and internal teams to align client needs, set expectations, and deliver successful solutions.
Key Responsibilities:
Pre-Onboarding:
· Requirements Gathering: Collaborate with clients to capture business and technical requirements.
· Scope Definition: Work closely with Sales and Project Management teams to define project scope, timelines, and solutions.
· Documentation: Prepare onboarding documents, ensuring alignment with client needs and expectations.
· Solution Design: Partner with technical teams to design IT solutions tailored to the client's requirements.
Post-Onboarding:
· Implementation Support: Coordinate with Project Management and internal teams for smooth project execution and delivery.
· Testing & Feedback: Facilitate UAT with clients, gather feedback, and ensure solutions meet requirements.
· Post-Go-Live Support: Support the transition to live services, addressing client issues and ensuring successful adoption.
· Client Relationship: Maintain ongoing communication with clients for post-launch support and upsell opportunities.
Skills & Qualifications:
· Education: Bachelor's in Business, IT, or related field.
· Experience: 1.5 years in business analysis or client-facing roles in IT services.
· Skills: Strong communication, collaboration, problem-solving, and project management.
· Tools: Proficient in Jira, Asana, Microsoft Office.
- Markup Benefits & Culture:
- PF Medical
- 5 Days Working
- Shift Timing – 2p.m.- 11p.m.
- Flexi in the working atmosphere
- Employee Engagement Activities
- 200 (approx.) headcount of Markup in Noida
- Work without boundaries
- Strategic learning and growth
- And lot more
Job Type: Full-time Location: Noida
Job Type: Full-time
Pay: ₹25, ₹40,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- UK shift
Education:
- Bachelor's (Preferred)
Experience:
- Presales, Post sales: 1 year (Preferred)
- FRD,BRD,FSD,PSD: 1 year (Preferred)
- Business analysis, Wireframing: 1 year (Preferred)
Work Location: In person
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