Lead Product Manager

Hiring for:
An emerging General Insurance business led by industry stalwarts and global investors

Role:
Platform Product Lead – Partner Management Systems (PMS)

Experience:
Min. 7 years in Product Management

Location:
Vikhroli, Mumbai (5 Days Work from Office)

Reporting To:
Head of Product

Salary:
50LPA+ range based on fitment

Joining:
Immediate to 30 days preferred

Role Purpose & What You'll Do

A) Own the Platform Roadmap

• Define and deliver the strategy for the PMS as a modular, API-first platform.

• Ensure the platform is extensible, future-ready, and serves as a single source of truth for all partner services.

B) Build Core Capabilities

• Partner lifecycle management: onboarding, verification (KYC/KYB), contracting, hierarchy management, offboarding.

• Business and product rules engine: configurable eligibility, underwriting, commissions, approvals.

• Commission & incentive systems: configuration, calculation, settlement, transparency and auditability.

• Training and enablement: certification, knowledge delivery, integrations with LMS.

C) Enable Integrations & Ecosystem Connectivity

• Provide reusable APIs/SDKs for front-end teams to integrate easily.

• Connect with CRM, ERP, payments, compliance, and external distributor APIs.

• Define standards for data contracts and event-driven integrations.

D) Drive Data, Analytics & Insights

• Create dashboards and pipelines for monitoring partner performance, commission payouts, training adoption, and compliance.

• Expose analytics APIs for internal teams and business leaders.

E) Ensure Scalability, Security & Compliance

• Partner with engineering to design cloud-native, resilient architecture.

• Bake in audit trails, RBAC (role-based access control), and regulatory compliance.

• Uphold the highest standards for partner trust, reliability, and governance.

F) Foster Innovation & Continuous Improvement

• Explore automation and AI/ML for partner scoring, fraud detection, predictive commissions, and training personalization.

• Anticipate new distribution models (affinity, embedded, ecosystem partnerships) and ensure platform readiness.

G) Stakeholder & Cross-Functional Leadership

• Collaborate with front-end product managers, engineering, operations, finance, and compliance to align platform goals.

• Evangelize a platform-first mindset across the company to drive adoption and consistency.

MUST HAVE:

• 7 to 8 years in Product Management, with at least 3 to 4 years in technical or platform product roles.

• Prior exposure to fintech, or large partner ecosystems is a plus.

• Understanding of API-first/headless systems, modular architecture, and microservices.

• Experience with workflow/rules engines, commission systems, or training platforms.

• Familiarity with data models, reporting, and integration frameworks.

• Proven ability to translate complex business rules into scalable platform services.

• Data-driven mindset with comfort in defining KPIs, dashboards, and performance metrics.

• Strong ability to manage competing priorities across business and technology stakeholders.

Mindset:

• Platform-first thinker, balancing scalability, compliance, and innovation.

• Hands-on builder comfortable in zero-to-one environments.

• Strong communicator who can align stakeholders across business and engineering.

What Success Looks Like in 12 Months:

• Core platform services (onboarding, commissions, training modules) live and in use across all major partner-facing systems.

• Partner data pipelines and reporting dashboards operational and adopted by stakeholders.

• API-first services integrated by Digital Partnerships, Broker, or Agent teams.

• Governance and compliance workflows built into the platform.

• Innovation pilots underway (AI/ML scoring, automation, new partner models).

What Our Client Offers:

• Opportunity to build client's core partner platform from scratch.

• Exposure to cutting-edge platform architecture and partner ecosystems in insurance.

• A high-ownership, collaborative environment that values autonomy, innovation, and speed.

• The chance to shape how agents, brokers, and digital partners engage with our client.