Business Operations Specialist
2 days ago
We are looking for a highly organized and proactive individual to join our team as an *Business Operations Specialist"
This person will take charge of our quick commerce operations, oversee daily business workflows, and ensure alignment across teams and management. The ideal candidate is detail-oriented, process-driven, and comfortable taking ownership in a dynamic business environment.
**Key Responsibilities:**
**Quick Commerce Operations**
* Monitor and optimize daily order fulfillment, delivery, and inventory processes.
* Coordinate with vendors, warehouses, and logistics teams to ensure timely deliveries.
* Track performance metrics (delivery time, customer satisfaction, returns, etc.).
* Identify operational bottlenecks and propose solutions.
**Day-to-Day Business Operations**
* Ensure all departments (sales, support, inventory, logistics) are aligned and running smoothly.
* Track daily tasks and assist in executing business processes efficiently.
* Act as the first point of contact for operational issues and escalations.
* Maintain dashboards or reports to track performance and productivity.
**Executive & Management Support**
* Assist management with strategic planning, scheduling, and follow-ups.
* Keep track of business goals, team deliverables, and key deadlines.
* Prepare reports, meeting summaries, and business updates for leadership.
* Coordinate internal communications and ensure accountability across teams.
**Preferred Skills & Qualifications:**
* Strong background in operations, logistics, or executive support.
* Excellent organizational and multitasking abilities.
* Proficient in spreadsheets, task/project management tools (e.g., Notion, Asana, Trello).
* Experience in quick commerce, e-commerce, or startup environments is a big plus.
* Strong communication and analytical thinking.
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