Senior DevOps Engineer

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across  5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. 

Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions.

20-Minute Technical Test:

Project Overview: The roles are part of the Cloud Development Services team, responsible for managing cloud infrastructure across the company. The team supports both legacy applications and modern microservice architectures, focusing particularly on the Frank Project. This project enables developers to provision temporary "sandbox" environments for development via an automated process, reducing manual maintenance and promoting best practices in treating infrastructure. 

Responsibilities: 

• Lead the management and maintenance of cloud infrastructure, with a primary focus on Google Cloud Platform (GCP). 
• Ensure the reliability, scalability, and performance of cloud services; familiarity with Rancher and Ansible for automation and orchestration is desirable. 
• Design, implement, and maintain GitLab CI/CD pipelines to support continuous integration and deployment processes. 
• Manage Kubernetes deployments using Argo CD, Argo Workflows, and Helm, ensuring efficient automation and orchestration. 
• Develop and support automation scripts; experience with Python is considered a plus. 
• Communicate effectively in English with team members, developers, and stakeholders, facilitating collaboration across distributed teams. 
• Work across multiple time zones, primarily India Standard Time (IST), with overlap and coordination with the Portugal-based team. 
• Collaborate closely with junior DevOps engineers and other team members to troubleshoot issues, optimize workflows, and implement best practices

• 6+ years of experience in infrastructure, platform engineering, or DevOps roles. 
• Strong, hands-on production experience with Google Cloud Platform (GCP). 
• Proficiency with GitLab pipelines, CI/CD, and cloud infrastructure management. 
• Solid working knowledge of Kubernetes, Argo CD, Argo Workflows, Helm, and cloud-native environments. 
• Experience with observability tools such as Prometheus, Grafana, or ELK/EFK. 
• Strong understanding of Linux internals and system performance. 
• Proven application of SRE practices in high-availability, always-on environments. 
• Excellent problem-solving skills; able to troubleshoot and implement solutions independently. 
• Strong communication skills with the ability to collaborate effectively with global, cross-functional teams in different time zones. 
• Self-motivated and autonomous; capable of identifying and resolving issues efficiently with minimal guidance 
• Flexibility to work with India time zone overlap and adapt to a global distributed team schedule. 

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.