Lead - Training & Quality Excellence
2 weeks ago
In this role you will:
- Lead end-to-end training programs including onboarding, upskilling, refresher sessions, and leadership development.
- Create and maintain structured learning material such as SOPs, process guides, and e-learning modules.
- Conduct capability assessments, certifications, and refresher trainings to close knowledge and skill gaps.
- Partner with Operations and SMEs to anticipate future training needs based on new customers and evolving processes.
- Mentor SMEs and team leads on executing process improvement projects using Lean Six Sigma Green Belt methodologies.
- Provide frameworks, coaching, and tools to enable SMEs in running RCA, defining metrics, and driving improvements.
- Track and support SLA/metric improvement initiatives owned by SMEs, ensuring consistency and governance across projects.
- Facilitate project reviews and governance sessions, acting as a bridge between training, operations, and project outcomes.
- Use data-driven analysis (Pareto, Fishbone, 5-Whys) to identify recurring issues and convert them into targeted training interventions.
- Standardize best practices across accounts to improve efficiency, quality, and SLA adherence.
- Champion a culture of continuous learning and process excellence across the organization.
Role Requirements:
- Graduate in any discipline (Instructional Design/Training certification preferred).
- 4–5 years of experience in Training, SME enablement, or Process Improvement roles.
- Must hold a Lean Six Sigma Green Belt certification (minimum).
- Strong training delivery & facilitation skills (classroom, virtual, and floor coaching).
- Proven experience in curriculum design, training material development, and capability building.
- Ability to coach SMEs and leads on driving projects and using quality tools.
- Lean Six Sigma Green Belt certification (mandatory).
- Excellent communication, facilitation, and stakeholder management.
- Analytical ability to measure training effectiveness in terms of SLA/metric improvements.
What we offer:
- Full ownership of Training & Capability Development across customers.
- Opportunity to mentor SMEs and enable impactful improvement projects.
- Exposure to multi-client SLA-driven operations.
- Clear growth path into Training/Process Excellence leadership.
Company Benefits:
● Gratuity: You will be eligible for Gratuity as per the payment of the Gratuities Act.
● Medical Insurance coverage: Coverage of up to Rs 3 lakhs for you, your spouse, 2 children.
● Food (Lunch or Dinner) facility provided.
-
Lead - Training & Quality Excellence
2 weeks ago
Bengaluru, Karnataka, India OneOrigin Full time ₹ 15,00,000 - ₹ 28,00,000 per year*OneOrigin, whereinnovationmeetsimagination* Based in Scottsdale, AZ and Bangalore, India, we're on a mission to harness the power of AI to transform the way Higher Education institutions operate. Our cutting-edge software solutions streamline administrative processes, enhance student engagement, and empower data-driven decision-making.Whether it's...
-
Leading Quality Excellence
2 weeks ago
Bengaluru, Karnataka, India beBeeQualityHead Full time ₹ 15,00,000 - ₹ 20,00,000Plant Quality Head Role">About the Job:">The Plant Quality Head is responsible for overseeing and driving quality management systems within a manufacturing plant. This key position ensures all products meet required standards, regulatory compliance, and customer expectations.">Main Responsibilities:">">Develop and implement a comprehensive quality assurance...
-
Leading Quality Excellence
2 weeks ago
Bengaluru, Karnataka, India beBeeQuality Full time ₹ 75,00,000 - ₹ 1,50,00,000Job OverviewThe role of a Quality Lead Specialist is crucial in ensuring that projects and products meet specified standards.Key Responsibilities:Establish a quality-driven culture by driving compliance activities around specific products, sites, or regions.Guarantee quality and regulatory compliance while optimizing process efficiency.Represent the...
-
Lead -technical Training
4 weeks ago
Bengaluru, Karnataka, India Syngene International Full timeJob Title Lead -Technical training Job Location Bangalore About Syngene Syngene www syngeneintl com is an innovation-led contract research development and manufacturing organization offering integrated scientific services from early discovery to commercial supply At Syngene safety is at the heart of everything we do personally and professionally ...
-
Quality Excellence Leader
2 weeks ago
Bengaluru, Karnataka, India beBeePerformance Full time ₹ 18,00,000 - ₹ 25,00,000Job OverviewThis is a leadership role responsible for driving quality and excellence in our software delivery process.The successful candidate will apply their knowledge of quality processes and methodologies to develop strategies that accelerate delivery and drive quality across the application lifecycle.The ideal candidate will have proficiency in...
-
Software Quality Excellence Lead
2 weeks ago
Bengaluru, Karnataka, India beBeeSoftwareQuality Full time ₹ 9,00,000 - ₹ 12,00,000Senior Quality Assurance EngineerWe are seeking a seasoned and meticulous Quality Assurance Engineer to join our team. This role involves overseeing all aspects of quality assurance and ensuring the highest standards of software quality.This position requires at least 5 years of experience in Quality Assurance, with a minimum of 2 years in a leadership or...
-
Lead Audio Professional
2 weeks ago
Bengaluru, Karnataka, India beBeeAudio Full time ₹ 20,00,000 - ₹ 24,00,000Job Title: Lead Audio MixerWe are seeking a skilled audio professional to create high-quality mixes for various clients.About the RoleCreate professional audio mixes that meet client specifications and deadlines.Identify and troubleshoot audio anomalies, reporting back to project teams as needed.Communicate with schedulers and account coordinators to provide...
-
Training Lead
1 week ago
Bengaluru, Karnataka, India Deluxe Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the CompanyAs the world's leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility...
-
Training Lead
3 weeks ago
Bengaluru, Karnataka, India Kyndryl Full timeWho We Are At Kyndryl we design build manage and modernize the mission-critical technology systems that the world depends on every day So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable inclusive world for our employees our customers and our communities The Role Are...
-
Advanced Excel Training Specialist
2 weeks ago
Bengaluru, Karnataka, India beBeeTraining Full time ₹ 2,50,000 - ₹ 5,50,000Job SummaryWe are seeking a highly skilled IT Advanced Trainer to join our team.Responsibilities:Deliver comprehensive training programs on advanced Excel skillsAssess and improve student knowledge in areas such as MS Word, hardware, and softwareDevelop and implement effective training strategies to enhance student outcomesFoster strong relationships with...