Relationship Officer
5 days ago
Key responsibilities
- Client management: Build and maintain long-lasting relationships with business clients, understand their financial needs, and provide tailored loan solutions.
- Sales and business development: Prospect for new clients, generate leads through various channels (e.g., cold calls, referrals, field visits), and achieve sales targets.
- Loan application processing: Guide clients through the application process, collect necessary documents (like bank statements, tax returns, and business proof), and ensure all information is accurate and complete.
- Financial analysis: Evaluate creditworthiness by analyzing financial statements, credit history, and other relevant data to determine risk and eligibility.
- Risk assessment and approval: Assess loan risks, recommend approval or rejection, and negotiate terms, rates, and collateral requirements based on financial status.
- Compliance and documentation: Ensure all loan activities comply with internal policies and external banking regulations. Complete and process loan contracts and other required documentation.
- Portfolio management: Monitor the performance of existing loans, ensure timely repayments, and proactively address any potential issues with the loan portfolio.
- Market awareness: Stay informed about market trends, changes in the financial sector, and different loan products to effectively serve clients.
Required skills and qualifications
- Experience: Proven experience in loan sales, relationship management, or a related financial field.
- Analytical skills: Strong ability to analyze financial data, conduct credit analysis, and assess risk.
- Communication: Excellent interpersonal and communication skills to build rapport with clients and effectively explain complex loan details.
- Negotiation: Ability to negotiate loan terms with clients.
- Customer service: A commitment to providing excellent customer service and building trust.
- Sales acumen: Proven ability to meet or exceed sales targets.
- Regulatory knowledge: Familiarity with banking laws, policies, and regulations.
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