Resort General Manager

2 days ago


Yercaud Tamil Nadu, India Sri Vijay Vidyalaya group of institutions Full time ₹ 14,40,000 - ₹ 72,00,000 per year

We are looking for an experienced and visionary General Manager to lead operations at our exclusive Luxury Mountain Resort. Nestled in a pristine alpine setting, our resort offers discerning guests a serene escape with five-star service, world-class amenities, and a strong connection to nature.

The General Manager will be responsible for the strategic direction, operational excellence, guest satisfaction, and financial performance of the property.

Key Responsibilities: Operational Leadership

  • Direct and coordinate day-to-day operations across all departments: front office, housekeeping, food & beverage, spa/wellness, guest services, and outdoor activities (e.g., hiking, skiing, guided tours).
  • Ensure seamless guest service with attention to detail, personalization, and discretion.
  • Maintain the property to the highest luxury and environmental standards.

Guest Experience & Brand Standards

  • Lead by example in delivering warm, intuitive, and memorable guest experiences.
  • Engage with guests to build rapport, address concerns, and elevate satisfaction.
  • Uphold and refine luxury service protocols in line with brand ethos.

Team Development

  • Recruit, train, and retain top-tier hospitality talent, with a focus on local hiring and community integration.
  • Create a positive and motivating work environment rooted in collaboration and respect.
  • Implement ongoing staff training and development programs to maintain excellence.

Financial Management

  • Develop and manage budgets, forecasts, and KPIs in alignment with ownership goals.
  • Analyze financial data and oversee cost control measures to ensure profitability.
  • Optimize revenue streams (accommodations, dining, experiences, retail).

Sales, Marketing & Community Engagement

  • Collaborate with marketing teams to promote the retreat as a luxury destination.
  • Build relationships with high-end travel agents, lifestyle brands, and outdoor experience providers.
  • Represent the resort within the local community and tourism boards to strengthen regional presence.

Sustainability & Compliance

  • Champion eco-conscious operations and sustainable tourism practices.
  • Ensure compliance with all local laws, safety standards, and environmental regulations.
  • Support certifications (e.g., LEED, Green Key, EarthCheck) as applicable.

Ideal Candidate Profile:

  • Education: Bachelor's degree in Hospitality, Business Management, or related field; Master's preferred.
  • Experience: 7–10 years in hospitality leadership, with at least 3 years as a General Manager at a luxury property—experience in remote, mountain, or nature-based resorts highly desirable.
  • Skills:
  • Strong leadership with a guest-first philosophy
  • Exceptional interpersonal and communication skills
  • Financial literacy and strategic business insight
  • Comfort operating in a remote location with limited resources
  • Passion for outdoor living, wellness, and sustainability

Preferred Qualifications:

  • Experience with luxury brands is mandatory.
  • Familiarity with high-end outdoor guest experiences (skiing, trekking, mountain biking, etc.)
  • Knowledge of eco-luxury design and operations

Job Types: Full-time, Permanent

Pay: ₹60, ₹150,000.00 per month

Application Question(s):

  • What is your current designation?
  • How many years of experience as General manager for resorts you have?
  • Where are you from?

Work Location: In person



  • Yercaud, TN, IN Sri Vijay Vidyalaya Group of Institutions Full time

    We are looking for an experienced and visionary General Manager to lead operations at our exclusive Luxury Mountain Resort Nestled in a pristine alpine setting our resort offers discerning guests a serene escape with five-star service world-class amenities and a strong connection to nature The General Manager will be responsible for the strategic...

  • Resort Manager

    2 weeks ago


    Tamil Nadu, India SMA - Strategic Management Alliance Full time

    Position: General Manager / RESORT MANAGER Company: Leading Domestic Hotel Brand Location: Well Known Hill Station in South India About the Company: We are hiring on behalf of our Client, a prominent Domestic Hotel Brand that holds a substantial presence in the Leisure segment across India. With over 50 properties in its portfolio, including Owned and...

  • Asst. Store Keeper

    3 days ago


    Yercaud, India The Brook Resort & Spa Full time

    Primarily responsible for receiving, storing, and issuing supplies and equipment for the daily hotel operations. - Work closely with the purchasing department and Accounts department, conduct weekly inventories of consumables, chemicals, equipment, uniforms, etc. - Making requests for supplies, receiving deliveries, and ensuring receiving areas clean and...


  • Chennai, Tamil Nadu, India Digital Orbis Creators LLP Full time

    Role : Office Admininstrator Location : Chennai Experience : Min 2 yrs Salary : 20k to 25k Qualification : Degree Key Responsibilities: - Oversee daily administrative operations to ensure smooth functioning of the resort office. - Manage reservation systems and coordinate with front desk staff for seamless guest check-ins and check-outs. - Maintain...

  • Cashier in Resort

    20 hours ago


    Kovalam, Chennai, Tamil Nadu, India ADDURCO Full time

    Handle Petty cash Handle Time management and front office work Good communication skill Handle staff management and have experience in resort/ restaurant kindly reach us **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift **Experience**: - total work: 2 years (preferred) **Speak with the...


  • Velachery, Chennai, Tamil Nadu, India Bonjour Bonheur Ocean Spray Resort Full time ₹ 4,32,000 - ₹ 6,36,000 per year

    Position OverviewThe Digital Marketing Manager will be responsible for designing, implementing, and managing comprehensive digital marketing strategies that effectively promote the resort across regional and national markets, with a specific focus on lead generation and brand positioning in Bangalore and Chennai.This role requires a dynamic and experienced...

  • Resort Executive

    2 weeks ago


    Kovalam, Chennai, Tamil Nadu, India TRAVENTURE HOMES PRIVATE LIMITED Full time

    Executive jobs at a beach house may include managing calls, updating websites, and event management. Responsibilities - **Managing calls**: Answering and making calls in a timely manner - **Updating websites**: Adding new content, offers, and visuals to the resort and restaurant website - **Event management**: Creating an atmosphere for event management...


  • Yercaud, India The Brook Resort & Spa Full time

    MAINTENANCE TECHNICIAN DUTIES AND RESPONSIBILITIES: Respond and attend to guest repair requests. Welcome and acknowledge all guests according to company standards, anticipate and address guests. Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems. Communicate with different types of people to comprehend what they want...


  • Yercaud, India The Brook Resort & Spa Full time

    **Maintanance Technician - JD** **REPORTS TO**: Chief Engineer / Maintenance In charge. ***: Keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel. And to Complete maintenance work orders from all departments on a timely basis by following hotels standard operating procedures. Continually work...

  • F&b Executive

    4 days ago


    Injambakkam, Chennai, Tamil Nadu, India PARKINN BEACH RESORT Full time

    F& B Manager/ executive with experience in Hotel or Resorts/ Restaurant preferably from south India and staying around our area or prepared to stay in our accommodation. Pay: From ₹30,000.00 per month **Benefits**: - Cell phone reimbursement - Food provided Schedule: - Day shift Supplemental Pay: - Commission pay Work Location: In person