Senior Teleconsultant Executive
3 hours ago
Company Description
StudyIn is the world's most trusted higher education specialist, connecting ambitious students with top universities across the globe since 2006. We provide expert guidance, personalised support, and a seamless journey from application to arrival. With a presence in over 100 locations across more than 40 countries, StudyIn combines global reach with local expertise to help students achieve their academic and career ambitions. Trusted by leading universities, we deliver results-driven international recruitment solutions to attract and convert high-quality applicants.
Role Description
This is a full-time, on-site role located in Noida for a Senior Teleconsultant Executive. The Senior Teleconsultant Executive will be responsible for managing and overseeing teleconsultation activities, providing expert guidance to students, and supporting the recruitment process. This includes handling inquiries, offering personalized support, and helping students make informed decisions about their education.
Qualifications
- Strong communication and interpersonal skills
- Experience in teleconsultation and customer service
- Knowledge of higher education and international student recruitment
- Ability to manage and mentor a team of teleconsultants
- Bachelor's degree in a relevant field
- Proficiency in using CRM software and other relevant tools
- Problem-solving and decision-making abilities
- Experience in a target-driven environment is a plus
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