Customer Engagement Manager

4 days ago


Hyderabad, Telangana, India Vistex Asia Pacific Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Essential Duties and Responsibilities:

  • Responsible for expanding Vistex consulting service offerings for Go-to-Market Suite
  • Build client relationships with C Level executives and stakeholders
  • Understand clients business and business processes and act as Vistex advocate to address the existing gaps by selling Vistex implementation services
  • Position and assist in upselling additional Vistex software and services
  • Develop sales and solution strategies for Go-to-Market Suite service sales
  • Understand and work with different teams to provide solution roadmap to clients
  • Responsible for maintaining and managing Salesforce entries for all Go-to-Market Suite service opportunities.
  • Actively involved in pre-sales activities for implementation services including discovery calls with prospects, solutions demos, RFPs and SOWs
  • Responsible for onsite presentation decks, project proposal decks, estimating and SOW creation and signing
  • Responsible for following and improving the services sales process to streamline the sales process from discovery of lead to final closing

Qualifications:

  • Exceptional organizational, inter personal, client facing and communication skills required
  • 4-5+ years of Software Service Sales or IT Services Consulting experience
  • Previous Account Management experience is a plus
  • Experience in RFPs, contracts and SOWs required
  • Exposure to multiple full lifecycle software implementations
  • Ability to link business processes with products/solutions
  • Experience is SAP service sales is a plus
  • Experience in selling SAAS/cloud software service is a plus
  • Bachelors degree required
  • Experience working with Big 4 or other large consulting firms is a plus
  • Experience working in consulting services is a plus
  • Knowledge in various industries is a plus
  • Ability to adapt to changing schedules and multiple work plans
  • Willingness to travel at times not to exceed 20-25%


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