Customer Engagement Manager
13 hours ago
Essential Duties and Responsibilities:
- Responsible for expanding Vistex consulting service offerings for Go-to-Market Suite
- Build client relationships with C Level executives and stakeholders
- Understand clients business and business processes and act as Vistex advocate to address the existing gaps by selling Vistex implementation services
- Position and assist in upselling additional Vistex software and services
- Develop sales and solution strategies for Go-to-Market Suite service sales
- Understand and work with different teams to provide solution roadmap to clients
- Responsible for maintaining and managing Salesforce entries for all Go-to-Market Suite service opportunities.
- Actively involved in pre-sales activities for implementation services including discovery calls with prospects, solutions demos, RFPs and SOWs
- Responsible for onsite presentation decks, project proposal decks, estimating and SOW creation and signing
- Responsible for following and improving the services sales process to streamline the sales process from discovery of lead to final closing
Qualifications:
- Exceptional organizational, inter personal, client facing and communication skills required
- 4-5+ years of Software Service Sales or IT Services Consulting experience
- Previous Account Management experience is a plus
- Experience in RFPs, contracts and SOWs required
- Exposure to multiple full lifecycle software implementations
- Ability to link business processes with products/solutions
- Experience is SAP service sales is a plus
- Experience in selling SAAS/cloud software service is a plus
- Bachelors degree required
- Experience working with Big 4 or other large consulting firms is a plus
- Experience working in consulting services is a plus
- Knowledge in various industries is a plus
- Ability to adapt to changing schedules and multiple work plans
- Willingness to travel at times not to exceed 20-25%
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