Quality Analyst

Quality Analyst – Call CenterJob Summary:We are looking for a Quality Analyst (QA) to monitor and evaluate customer interactions to ensure compliance with company standards, enhance customer satisfaction, and improve agent performance. The QA will analyze call recordings, provide feedback, identify training needs, and contribute to process improvement.Key...

Location: Offshore (Remote)Candidates should be located in Hyderabad, Telangana, Andhra PradeshQuality Analyst (Client-Facing, BA + QA)Offshore – Remote, India100% Remote – Must be able to work second shift (India time) to overlap with U.S. business hoursFull-Time, 3-month probation periodWork with a U.S.-based technology consulting firm serving...

Job description Job Title: Quality Analyst (Remote) Location Remote Experience 2+ years in Quality Assurance within the IT industry. Company Overview Latent is a leading IT solutions provider, specializing in in Cloud and innovative technologies around mobile and web development. We pride ourselves on delivering high-quality products and services to our...

**Project description**: This individual is required to provide quality control, production support testing, and act as a liaison to key stakeholders re: the quality of the software we are building. This is a technical position where you will be expected to author and execute the quality/testing plan for the project and closely collaborate with development,...

Job Title: Information Technology - Data AnalystLocation: Position is 100% remote, offshore (India)Contract Duration: 15 weeksKey Responsibilities:Work with business stakeholders to understand and collate the analytics and reporting requirements.Analyze and conduct feasibility studies of the requirements.Collaborate with the capabilities team to Identify the...

Urgent Hiring: Investment Analyst (India - Remote)At Tablon, we curate focused Networking Dinners that bring together top-tier investors and early-stage founders. We are seeking a proactive and relationship-driven Investment Analyst to lead research, outreach, and engagement with investors.RESPONSIBILITIES:Investor Research: Identify and compile high-quality...

We are seeking a meticulous and detail-oriented Quality Assurance Analyst to play a crucial role in ensuring the quality and integrity of our custom Master Data Management (MDM) solution. In this role, you will be responsible for thoroughly testing the MDM platform, validating it against user requirements, and reconciling data with existingsystems. Your...

QA Lead (Web Platforms | WordPress, Shopify, BigCommerce)Location: AhmedabadWork Mode: Hybrid (initial 3months onsite, than transition to remote)Experience: 5+ YearsEmployment Type: Full-timeAbout UsE2M Solutions is a leading full-service white-label digital marketing agency serving 300+ agencies globally, primarily from the US. We specialize in website...

Project descriptionThe Software Development Engineer in Test (SDET) position is responsible for the performance of any/all functions involved in the quality assurance and test execution for the Salesforce application.This individual is required to provide quality control, production support testing, and act as a liaison to key stakeholders re: the quality of...

We are seeking a proactive and customer-focused Support Analyst to join our team in the US night shift. The ideal candidate should have excellent communication skills, experience in call center operations, and the ability to provide software installation, troubleshooting, and support services.Key Responsibilities:Handle inbound and outbound calls, emails,...