Inbound Sales Executive

7 hours ago

Vapi, Gujarat, India Harsh Placement Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year


Job Description:
 
Job description 

 
HPS/2024/703
Inbound Sales Executive
Male
1
1 to 3
BA/B.Com/MBA

An inbound sales representative's job is to sell a company's products or services to potential customers who reach out first: 
  • Respond to inquiries: Answer calls, emails, live chats, and other messages from potential customers 

  • Provide information: Offer accurate and up-to-date information about the company's products and services 

  • Identify needs: Understand the customer's needs and offer relevant solutions 

  • Build relationships: Focus on building trust with customers and nurturing relationships 

  • Process orders: Place orders and document customer interactions in the company's CRM system 

  • Follow up: Follow up with potential customers who have not yet purchased 

  • Provide feedback: Offer feedback to product, customer service, and marketing teams on customer interactions 



Inbound sales representatives are often expected to meet sales quotas and work in a fast-paced environment. They typically have a high school diploma or higher, and experience in sales or customer support. They should also have excellent communication skills and be proficient with common office software programs. 

Inbound sales representatives' performance is often evaluated based on metrics such as lead response time, conversion rate, and customer satisfaction scores. 

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