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Territory Manager

2 weeks ago

Guwahati, Assam, India Livspace Full time

ABOUT US

Livspace is Asia's largest and fastest-growing omni channel home interiors and renovation platform. Using its proprietary technology, Livspace provides a one-stop renovation solution for homeowners—from design to managed last mile fulfillment for all rooms in a home. The platform has organized a fragmented industry, bringing together designers, brands, manufacturers, and contractors to enable an e-Commerce-like trusted, and predictable experience.

JOB DESCRIPTION

In the role of
Territory Manager - Last Mile Operations,
you will be responsible for implementing an appropriate and effective project or programme management framework for residential interior fit-out projects. You will support in defining and implementing criteria for control and management of the projects in the region.

  • Manage the design and site delivery team and their performance of delegated responsibilities.
  • Manage project deliverables, including risk allowance. monitor and control changes/variations.
  • You will coordinate and foster teamwork between all project stakeholders.
  • Establish and prepare formal reporting arrangements on project progress for clients and the Company.
  • Ensure assigned projects are completed within schedules while meeting client needs, business objectives and design guidelines.
  • You will be responsible for guiding and managing coordination with vendors and business partners through the completion of the projects.
  • To be the escalation point of contact between the Client (or his representative) and Livspace, as needed to ensure projects are delivered on time within Livspace quality standards.

EXPERTISE AND QUALIFICATIONS

  • Minimum
    5 years of experience
    in the building construction industry.
  • A process driven project management professional with quick problem-solving skills.
  • Excellent interpersonal and communication skills.
  • Relevant experience of managing interior fit-out projects including residential, retail and office projects.
  • Knowledge of individual trades and subcontractors relevant to interior fit-outs.
  • Tech-savvy professional with experience in successfully adopting digital and technology initiatives.
  • Ability to work in a fast-paced environment without compromising on quality and customer satisfaction.
  • Degree in Architecture or Interior Design and post-graduation in Project Management/Construction management, preferably from a Tier I institute. Ability to work well under pressure and to work independently.