L&D Trainer

12 hours ago

Bengaluru, Karnataka, India Basil Full time

Job Title: L&D Trainer (QSR Industry)

Employment Type: Full-time

Report to: L&D Head

Location: Bengaluru

Company Overview:

We are a young brand, growing rapidly to serve healthy & fresh food & beverage. Our vision

is to make healthy food accessible, without compromising on taste. We serve smoothies,

shakes, refreshers, & millet sandwiches. Everything we do is all-natural, preservative-free &

fully transparent.

Our good-food ATMs are stationed in 30+ locations in Delhi NCR, including places like Amity

University, Select City Walk, Worldmark Aerocity, Ambience Mall, Max Group, & Fortis Group.

We are also partners with food court aggregators like Smartq, Foodforum, and Gokhanna.

We have served 10 Lakh + orders and are on track to open 100 kiosks in this financial year.

Job Summary:

We are seeking a dynamic and experienced L&D Trainer with a background in F&B/QSR outlets. The

ideal candidate will play a key role in enhancing staff skills through comprehensive training programs,

ensuring consistency in quality and service across all locations.

Roles & Responsibilities:

  • Conduct Classroom Training (CRT) and On-the-Job Training (OJT) for new and exisƟng staff.
  • Deliver refresher training sessions to ensure conƟnuous improvement and skill

enhancement.

  • Evaluate staff performance through assessments, feedback, and observation during training

sessions.

  • Develop, update, and maintain training content, materials, and SOPs tailored to the needs of

QSR operations.

  • Visit Basil outlets across Delhi NCR to provide hands-on training and support as required.
  • Collaborate with outlet managers to idenƟfy training gaps and implement effective learning

soluƟons.

  • Engage regularly with new joiners to provide support, address challenges, and ensure

a smooth onboarding experience.

Requirements:

  • Minimum 3-4 years of experience as a trainer in the QSR/F&B industry.
  • Strong understanding of QSR operations, customer service, food safety, and hygiene

standards.

  • Excellent presentaƟon, communication, and interpersonal skills.
  • Ability to create engaging, practical, and results-oriented training content.
  • Willingness to travel to various locations within Delhi NCR for on-site training.

Why Join Us?

At Healthlicious Basil Foodtech, you will be part of a fast-growing startup that values innovation,

learning, and excellence. Join us to make an impact in the Healthy QSR industry while advancing your

career in Learning & Development.

Interested candidates can also send their CV to

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