Customer Success Manager

1 week ago


Bengaluru, Karnataka, India Smart Lion Full time ₹ 6,00,000 - ₹ 18,00,000 per year

We are hiring a CSM to manage high-value enterprise telecom clients globally with 6+ years of experience. You will drive retention, adoption, and growth by ensuring excellent service delivery, customer satisfaction, and account profitability.

Required Candidate profile

Experience in Telecom/IT Services with ITIL 4 certification. Strong in CXO stakeholder management, LAN/WAN, MPLS, SD-WAN, and Cloud. Skilled in communication, analysis, escalation handling.



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