Director, Technology

Job Description
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge. We like to be in the middle of the action. That's why you can find us at work in over 90 countries, covering more than 90% of the world's population.

As a DBA Director, you will co-lead our global DBA teams specializing in operational support of such platforms as Oracle, MSSQL, Postgres, MongoDB, Snowflake, and Databricks. As a critical requirement of this position, you will partner across all business units to assist with functional design, validation, and deployment of database solutions and technologies. The DBA Director will also partner closely with the other pillars of the IT organization to create secure automation of manual processes while also ensuring better stability and scalability of our backend database systems and associated processes. This role requires an experienced technically-minded leader that is looking to evolve and improve internal teams through continuous skill-building and facilitating camaraderie. This role requires deep technical knowledge of database technologies, processes, as well as knowledge and awareness of DB platforms leveraged by NIQ's critical systems. The person will report to the Vice President of Enterprise Tools and Middleware.

Responsibilities:

• Assist with management of teams consisting of technology professionals who engineer and globally support NIQ's data services and platforms
• Participate in continuous improvement and promote team evolution and direction
• Partner with VP of Enterprise Tools and Middleware to formulate planning and execution designed to create better automation, stability, and enhanced performance of our database platforms
• Collaborate on a budgetary level by ensuring the organization meets all budget goals in the areas of payrolls and licensing spend
• Facilitate and create an escalation point for high-severity tickets
• Create and ensure 24/7 on-call rotations within teams
• Collaborate with operational stakeholders, including defining requirements, suggesting alternatives, and setting priorities with the team
• Provide strategic thought leadership and technical guidance across the IT organization support team
• Be a trusted advisor in both technical and functional areas
• Build relationships and partner with business stakeholders to understand departmental needs

Qualifications

• Experienced professional with over 15 years of applicable database support and engineering experience
• Proven people management and team building experience
• Manage and prioritize individuals as well as team workloads to deliver on committed projects, initiatives, and tickets
• Demonstrated understanding of ITIL and ITSM; ITSM methodology as it pertains to managing incidents, change requirements, and overall lowering risk
• Proven experience and ability to proactively solve problems and implement solutions to continuously improve
• Strong expertise in business process management
• Ability to recruit, train and retain high quality talent
• Proven track record of building strong relationships
• Experience deploying, optimizing, and executing DBA processes and platforms
• Carries a value-driven focus for continual improvement

Additional Information
Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the