Customer Associate

2 weeks ago


Navi Mumbai, Maharashtra, India Wipro Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Customer Service Executive Blended Process

Role Summary

Join our front-office team to manage customer queries via calls, leveraging advanced tools and delivering exceptional service. This role demands strong communication, comprehension, and problem-solving skills.

Eligibility

  • Open to graduates and undergraduates.
  • Not eligible: Candidates with degrees such as MBA, BTech, BCA, BSc IT/CS, BE, MTech, MCA, or CA.

Core Skills

  • Excellent voice clarity, accent, and grammar.
  • Strong analytical ability and customer-centric approach.
  • Professional telephone etiquette.

Preferred Background

  • Experience in airline ticketing/reservations, hospitality, logistics, or international call centers.
  • IATA certification will be an added advantage.

Job Details

  • Location: Airoli Mindspace (Work From Office).
  • Schedule: 5-day work week with 247 shift flexibility.
  • Immediate joiners preferred.


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