Sr Associate

7 hours ago

Bengaluru, Karnataka, India UltraViolet Cyber Full time

Position: Sr. Associate(PMO)

Key Responsibilities: 


• Establish and nurture a trusted business advisor and tactical management relationship with a set of named clients 


• Gathering requirements from our clients 


• Manage planning, prep, and delivery of all projects for specific clients 


• Maintain a project backlog 


• Ensure high-quality delivery while adhering to project scope, objectives, and margin requirements 


• Make effective decisions and trade-offs under pressure 


• Work through issues and risks with clients in assessment planning, preparation, and delivery 


• Collaborate with Resource Management to develop resource plans and facilitate consultant on-boarding/off-boarding 


• Schedule and kick off each project 


• Direct technical resource priorities to satisfy client commitments and SLAs 


• Monitor and track assessment team progress and report back to client 


• Host conference calls and daily meetings with clients and the assessment team 


• Facilitate review of findings with clients and the technical assessment team 


• Receive and track periodic, on-going requests from clients regarding specific project needs 


• Address and monitor all incoming customer communications 


• Escalate all items including those urgent in nature, from the client to the appropriate organisation resource or manager 


• Work in close contact with technical staff members to understand organisation service offerings and determine the best course of action within the project life cycle 


• Audit deliverables and evaluate team performance

Qualifications & Experience:


• The right candidate will have worked in an environment where detail-oriented behaviour was required at a fast-pace on an ongoing basis 


• Ability to consistently respond to customer needs in a timely and effective manner 


• Excellent client management skills 


• Excellent written and verbal communication skills – with strong phone and email skills 


• Schedule, Budget, and Invoice Management 


• Issue Management and Resolution 


• Experience managing software security or IT projects preferred, but not mandatory 


• Experience with MSWord, Excel, Outlook, Project, and other general office applications 


• 1-3 Years of experience working in a Project Management office setting 


• Consulting experience is desired but not mandatory 


• Experience with Project Management activities on security projects: network, infrastructure, and application preferred 


• Experience working with SharePoint highly desired 


• PMP Certification a plus Education and Certifications Bachelor's Degree – engineering or equivalent preferred

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